Access Denied

5 May 2008, 2:38 PM

#1

New Zenner

Join Date:: Apr 2008
Posts:: 17
Plugin Contributions:: 0

Access Denied

customers can join but when they goto log in again Access Denied
customers cannot log into zen cart Access Denied
also when you goto add items to cart Access Denied

please help im lost :unsure:

5 May 2008, 3:13 PM

#2

rosers

New Zenner

Join Date:: Apr 2008
Posts:: 17
Plugin Contributions:: 0

Re: Access Denied

i dont get any number before Access Denied <<< just that
everything else seems fine you just cant log in or add items to cart :frusty:
please please help:cry:

5 May 2008, 3:15 PM

#3

charmedbytina2

Totally Zenned

Join Date:: Mar 2007
Location:: AZ
Posts:: 1,890
Plugin Contributions:: 0

Re: Access Denied

Rosers,
Will you provide a link so folks wanting to help you can look at what's happening?

5 May 2008, 3:16 PM

#4

rosers

New Zenner

Join Date:: Apr 2008
Posts:: 17
Plugin Contributions:: 0

Re: Access Denied

website is https://www.rosers.net

5 May 2008, 3:23 PM

#5

rosers

New Zenner

Join Date:: Apr 2008
Posts:: 17
Plugin Contributions:: 0

Re: Access Denied

http://rosers.net/shop/index.php?main_page=login&action=process

5 May 2008, 3:47 PM

#6

rosers

New Zenner

Join Date:: Apr 2008
Posts:: 17
Plugin Contributions:: 0

Re: Access Denied

arrrrrrrrrrrrrrr what have i done :censored::wacko:

5 May 2008, 3:54 PM

#7

charmedbytina2

Totally Zenned

Join Date:: Mar 2007
Location:: AZ
Posts:: 1,890
Plugin Contributions:: 0

Re: Access Denied

I can access your Zen Cart at: http://rosers.net/shop

5 May 2008, 3:57 PM

#8

rosers

New Zenner

Join Date:: Apr 2008
Posts:: 17
Plugin Contributions:: 0

Re: Access Denied

yes you can get into the shop but you cant add products to your shopping cart all you get is access denied and also if you sign up to be a member you cant log back in again it just says access denied

5 May 2008, 4:04 PM

#9

rosers

New Zenner

Join Date:: Apr 2008
Posts:: 17
Plugin Contributions:: 0

Re: Access Denied

http://rosers.net/shop/index.php?main_page=product_info&cPath=4&products_id=66&number_of_uploads=0&action=add_product

is a link when trying to add to shopping cart

5 May 2008, 4:05 PM

#10

rosers

New Zenner

Join Date:: Apr 2008
Posts:: 17
Plugin Contributions:: 0

Re: Access Denied

http://rosers.net/shop/index.php?main_page=login&action=process
when thying to log in with user name and pass

5 May 2008, 5:17 PM

#11

rosers

New Zenner

Join Date:: Apr 2008
Posts:: 17
Plugin Contributions:: 0

Re: Access Denied

can anyone help please:mellow:

5 May 2008, 5:43 PM

#12

website_rob

Inactive

Join Date:: Oct 2006
Location:: Alberta, Canada
Posts:: 4,572
Plugin Contributions:: 0

Re: Access Denied

Did you customize / change "any" .htaccess file within your site?

Error msg. looks like a Server msg., not one from Zen Cart.

5 May 2008, 10:25 PM

#13

rosers

New Zenner

Join Date:: Apr 2008
Posts:: 17
Plugin Contributions:: 0

Re: Access Denied

customers cant add items to shopping cart Access Denied
and customers cant sing in to there account Access Denied

http://rosers.net/shop/index.php?main_page=product_info&cPath=4&products_id=67&number_of_uploads=0&action=add_product

http://rosers.net/shop/index.php?main_page=login&action=process

Will someone please help :frusty:

5 May 2008, 10:37 PM

#14

rosers

New Zenner

Join Date:: Apr 2008
Posts:: 17
Plugin Contributions:: 0

Re: Access Denied

rob i am not sure i was in the php files trying to change the top part of the zen cart

5 May 2008, 11:04 PM

#15

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Access Denied

You have probably installed an addon or altered something in the core code which breaks the security built in to prevent hackers from accessing bits of code incorrectly.

Namely, you are triggering the if(IS_ADMIN_FLAG) logic in the code. To fix, DO NOT remove that logic. Instead, undo whatever you changed that has caused IS_ADMIN_FLAG to not be set properly.

You do have backups from various stages of things you've changed, right?

5 May 2008, 11:05 PM

#16

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Access Denied

You might need to follow this approach:
http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Diagnosing_Obscure_Issues

5 May 2008, 11:07 PM

#17

rosers

New Zenner

Join Date:: Apr 2008
Posts:: 17
Plugin Contributions:: 0

Re: Access Denied

Backup hmm i would have to say no
i remember changing well deleteing somthing that said you have installed zencart and i changed the first part to welcome

6 May 2008, 1:09 AM

#18

website_rob

Inactive

Join Date:: Oct 2006
Location:: Alberta, Canada
Posts:: 4,572
Plugin Contributions:: 0

Re: Access Denied

When all else fails... PUNT!

Time to reupload all files except these:

the 'zc_install' dir.
includes/configure.php
admin/includes/configure.php

If you are using a custom Template and the override system, your custom files will not be overwritten.

6 May 2008, 2:30 AM

#19

rosers

New Zenner

Join Date:: Apr 2008
Posts:: 17
Plugin Contributions:: 0

Re: Access Denied

:unsure:ok i have redone the files that i could think of that i changed and no luck still the same thing !! if i upload will i loose the product that i have installed already ?

6 May 2008, 3:37 AM

#20

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Access Denied

Re-uploading PHP files won't affect your products, since they are stored in your database.

However, it's always good to be in the habit of making good backups of your database (FAQ: https://www.zen-cart.com/tutorials/index.php?article=103 ) and your PHP files (via FTP).