Access Denied

ok so how do i do a reinstall or re-upload do i just delete what is there and start again?

1. Make full backups of all files and database, as mentioned above.
2. Make a copy of your /includes/configure.php and /admin/includes/configure.php files in a separate folder on your PC, you'll need them again shortly.
3. Delete all the files and folders you uploaded to your server (make sure you only delete the ones you uploaded, not the ones that were there already from your hosting company).
4. Re-upload the clean set of Zen Cart files.
5. Re-upload the /includes/configure.php and /admin/includes/configure.php files you saved in step 2.
6. Test to see what happens now when accessing your store in your browser.

If that still has problems, it might be necessary to run zc_install and wipe the database ...

i just did a full copy of every file and still the same :cry:
i am so not looking forward to putting the products in :frusty:
but it happens

DrByte:

You might need to follow this approach:
http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Diagnosing_Obscure_Issues

Did you follow this approach recommended earlier?

same prob. as well as mine.

when you try to log in or add a product to shopping cart it gives same message.

http://www.scandiskcards.com/zencart/index.php?main_page=login&action=process

http://www.scandiskcards.com/zencart/index.php?main_page=product_info&cPath=2_3&products_id=185&action=add_product

crato:

same prob. as well as mine.

when you try to log in or add a product to shopping cart it gives same message.

http://www.scandiskcards.com/zencart/index.php?main_page=login&action=process

http://www.scandiskcards.com/zencart/index.php?main_page=product_info&cPath=2_3&products_id=185&action=add_product

and also,

when i looked into server error log file i've found those lines

[Fri Oct 10 09:54:29 2008] [error] [client 66.249.73.215] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo.so: undefined symbol: compiler_globals in Unknown on line 0
[Fri Oct 10 09:54:29 2008] [error] [client 66.249.73.215] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo_sqlite.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo_sqlite.so: undefined symbol: core_globals in Unknown on line 0
[Fri Oct 10 09:54:29 2008] [error] [client 66.249.73.215] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20060613/sqlite.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20060613/sqlite.so: undefined symbol: ps_globals in Unknown on line 0
[Fri Oct 10 09:54:29 2008] [error] [client 66.249.73.215] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo_mysql.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo_mysql.so: undefined symbol: core_globals in Unknown on line 0
[Fri Oct 10 09:54:29 2008] [error] [client 66.249.73.215] PHP Warning:  Zend Optimizer for PHP 5.2.x cannot be found (expected at '/usr/local/Zend/lib/Optimizer_TS/php-5.2.x/ZendOptimizer.so') - try reinstalling the Zend Optimizer in Unknown on line 0

hosting from bluehost
zencart version 1.3.8

crato, your problem is due to this:

PHP Warning: Zend Optimizer for PHP 5.2.x cannot be found

As this is a problem only your Hoster can correct, best to forward the errors you posted to your Hoster so they can fix it.

Website Rob:

crato, your problem is due to this:

PHP Warning: Zend Optimizer for PHP 5.2.x cannot be found

As this is a problem only your Hoster can correct, best to forward the errors you posted to your Hoster so they can fix it.

thanks a lot.

i've solved the problem by re-installing zencart.