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Internet Explorer unable to open my product info pages

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7 May 2008, 8:20 PM
#1
litepockets avatar

litepockets

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Internet Explorer unable to open my product info pages

OK, so I figured since I had been working and testing my changes in Firefox, I would take a peek at how it is looking in IE. :oops:

To my surprise, when I try to open a product in IE v6.0, I get the following error 90% of the time

"Internet Explorer cannot open the internet site http://www.litepockets.com/chadwickhoseholder-p-378.html (html file changes depending on what products I click on)

Operation Aborted"

I press ok, and it displays "page cannot be displayed" IE default page with the referenced URL in the address bar.

I don't know whats going on. I do know that it is isolated to the products alone, not the categories or define pages.

PLEASE HELP!

7 May 2008, 8:25 PM
#2
litepockets avatar

litepockets

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Re: Internet Explorer unable to open my product info pages

Here is the tpl_product_info_display.php code. I think this is where it's making a fuss. Anything you see wrong?

<?php
/**
 * Page Template
 *
 * Loaded automatically by index.php?main_page=product_info.<br />
 * Displays details of a typical product
 *
 * @package templateSystem
 * @copyright Copyright 2003-2006 Zen Cart Development Team
 * @copyright Portions Copyright 2003 osCommerce
 * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
 * @version $Id: tpl_product_info_display.php 5369 2006-12-23 10:55:52Z drbyte $
 */
 //require(DIR_WS_MODULES . '/debug_blocks/product_info_prices.php');
?>

<?php 
//BOF :: Tabbed Products Pro ::
require(DIR_WS_MODULES . 'tabbed_products_pro.php');
//EOF :: Tabbed Products Pro ::
?>
<div class="centerColumn" id="productGeneral">

<!--bof Form start-->
<?php
//add Justin Edit_Cart Mod 20080224
if(is_numeric($_GET['products_id'])) {
	$cartAction="add_product";	
}else{
	$cartAction = "edit_product_in_cart";
}
echo zen_draw_form('cart_quantity', zen_href_link(zen_get_info_page($_GET['products_id']), zen_get_all_get_params(array('action')) . 'action=' . $cartAction), 'post', 'enctype="multipart/form-data"') . "\n"; 
//the old code follows
/*
echo zen_draw_form('cart_quantity', zen_href_link(zen_get_info_page($_GET['products_id']), zen_get_all_get_params(array('action')) . 'action=add_product'), 'post', 'enctype="multipart/form-data"') . "\n"; 
*/
//end of add Justin Edit_Cart Mod 20080224
?>
<!--eof Form start-->

<?php if ($messageStack->size('product_info') > 0) echo $messageStack->output('product_info'); ?>

<!--bof Category Icon -->
<?php if ($module_show_categories != 0) {?>
<?php
/**
 * display the category icons
 */
 
require($template->get_template_dir('/tpl_modules_category_icon_display.php',DIR_WS_TEMPLATE, $current_page_base,'templates'). '/tpl_modules_category_icon_display.php'); ?>
<?php } ?>

<!--eof Category Icon -->

<!--bof Prev/Next top position -->
<?php if (PRODUCT_INFO_PREVIOUS_NEXT == 1 or PRODUCT_INFO_PREVIOUS_NEXT == 3) { ?>
<?php
/**
 * display the product previous/next helper
 */
require($template->get_template_dir('/tpl_products_next_previous.php',DIR_WS_TEMPLATE, $current_page_base,'templates'). '/tpl_products_next_previous.php'); ?>
<?php } ?>
<!--eof Prev/Next top position-->

<!--bof Main Product Image -->
<?php
  if (zen_not_null($products_image)) {
  ?>
<?php
/**
 * display the main product image
 */
   require($template->get_template_dir('/tpl_modules_main_product_image.php',DIR_WS_TEMPLATE, $current_page_base,'templates'). '/tpl_modules_main_product_image.php'); ?>
<?php
  }
?>
<!--eof Main Product Image-->

<!--bof Product Name-->
<h1 id="productName" class="productGeneral"><?php echo $products_name; ?></h1>
<!--eof Product Name-->

<!--bof Product Price block -->
<h2 id="productPrices" class="productGeneral">
<?php
// base price
  if ($show_onetime_charges_description == 'true') {
    $one_time = '<span >' . TEXT_ONETIME_CHARGE_SYMBOL . TEXT_ONETIME_CHARGE_DESCRIPTION . '</span><br />';
  } else {
    $one_time = '';
  }
  echo $one_time . ((zen_has_product_attributes_values((int)$_GET['products_id']) and $flag_show_product_info_starting_at == 1) ? TEXT_BASE_PRICE : '') . zen_get_products_display_price((int)$_GET['products_id']);
?></h2>
<!--eof Product Price block -->

<!--bof free ship icon  -->
<?php if(zen_get_product_is_always_free_shipping($products_id_current) && $flag_show_product_info_free_shipping) { ?>
<div id="freeShippingIcon"><?php echo TEXT_PRODUCT_FREE_SHIPPING_ICON; ?></div>
<?php } ?>
<!--eof free ship icon  -->

<?php 
//BOF :: Tabbed Products Pro ::
echo '<div id="tpptabBlock" style="display:none;">' . $tabData . '</div>';
//EOF :: Tabbed Products Pro ::
?>


 <!--bof Product description -->
<?php if ($products_description != '') { ?>
<div id="productDescription" class="productGeneral biggerText"><?php echo stripslashes($products_description); ?></div>
<?php } ?>
<!--eof Product description -->
<br class="clearBoth" />

<!--bof Add to Cart Box -->
<?php
if (CUSTOMERS_APPROVAL == 3 and TEXT_LOGIN_FOR_PRICE_BUTTON_REPLACE_SHOWROOM == '') {
  // do nothing
} else {
?>
            <?php
    $display_qty = (($flag_show_product_info_in_cart_qty == 1 and $_SESSION['cart']->in_cart($_GET['products_id'])) ? '<p>' . PRODUCTS_ORDER_QTY_TEXT_IN_CART . $_SESSION['cart']->get_quantity($_GET['products_id']) . '</p>' : '');
            //Start of Edit_Cart Mod Justin 20071120
			/*if ($products_qty_box_status == 0 or $products_quantity_order_max== 1) {
              // hide the quantity box and default to 1
				              $the_button = '<input type="hidden" name="cart_quantity" value="1" />' . 
							  zen_draw_hidden_field('products_id', (int)$_GET['products_id']) .
							  zen_image_submit(BUTTON_IMAGE_IN_CART, BUTTON_IN_CART_ALT);
			*/				  
            if ($products_qty_box_status == 0 or $products_quantity_order_max== 1 or (! is_numeric($_GET['products_id'])) ) {

					//Edit Justin replaced the $the_button with a new def. that supports editing,  20071120
					//if the item being displayed was referred here from the cart, we are in edit mode  					
					if (! is_numeric($_GET['products_id'])){
						//establish	quantity of product in cart
						$existing_quantity=$_SESSION['cart']->get_quantity($_GET['products_id']);
						
						//make the edit button
						$the_button = '<input type="hidden" name="cart_quantity" value="' . $existing_quantity . '" />' . 
									zen_draw_hidden_field('products_id', (int)$_GET['products_id']) . 
									zen_draw_hidden_field('edit_item_id', $_GET['products_id']) . 
									zen_image_submit(BUTTON_IMAGE_EDIT_CART_CONTENTS, BUTTON_IMAGE_EDIT_CART_CONTENTS_ALT);
					
					//If we were not referred from cart, we are not in edit mode
					}else{
							
				              // hide the quantity box and default to 1
				              $the_button = '<input type="hidden" name="cart_quantity" value="1" />' . 
							  zen_draw_hidden_field('products_id', (int)$_GET['products_id']) .
							  zen_image_submit(BUTTON_IMAGE_IN_CART, BUTTON_IN_CART_ALT);
					}
		//================================End of Edit_Cart mod Justin 20071120
            } else {
              // show the quantity box
    $the_button = PRODUCTS_ORDER_QTY_TEXT . '<input type="text" name="cart_quantity" value="' . (zen_get_buy_now_qty($_GET['products_id'])) . '" maxlength="6" size="4" /><br />' . zen_get_products_quantity_min_units_display((int)$_GET['products_id']) . '<br />' . zen_draw_hidden_field('products_id', (int)$_GET['products_id']) . zen_image_submit(BUTTON_IMAGE_IN_CART, BUTTON_IN_CART_ALT);
            }
    $display_button = zen_get_buy_now_button($_GET['products_id'], $the_button);
  ?>
  <?php if ($display_qty != '' or $display_button != '') { ?>
    <div id="cartAdd">
    <?php
      echo $display_qty;
      echo $display_button;
            ?>
          </div>
  <?php } // display qty and button ?>
<?php } // CUSTOMERS_APPROVAL == 3 ?>
<!--eof Add to Cart Box-->

<!--bof Product details list  -->
<?php if ( (($flag_show_product_info_model == 1 and $products_model != '') or ($flag_show_product_info_weight == 1 and $products_weight !=0) or ($flag_show_product_info_quantity == 1) or ($flag_show_product_info_manufacturer == 1 and !empty($manufacturers_name))) ) { ?>
<ul id="productDetailsList" class="floatingBox back">
  <?php echo (($flag_show_product_info_model == 1 and $products_model !='') ? '<li>' . TEXT_PRODUCT_MODEL . $products_model . '</li>' : '') . "\n"; ?>
  <?php echo (($flag_show_product_info_weight == 1 and $products_weight !=0) ? '<li>' . TEXT_PRODUCT_WEIGHT .  $products_weight . TEXT_PRODUCT_WEIGHT_UNIT . '</li>'  : '') . "\n"; ?>
  <?php echo (($flag_show_product_info_quantity == 1) ? '<li>' . $products_quantity . TEXT_PRODUCT_QUANTITY . '</li>'  : '') . "\n"; ?>
  <?php echo (($flag_show_product_info_manufacturer == 1 and !empty($manufacturers_name)) ? '<li>' . TEXT_PRODUCT_MANUFACTURER . $manufacturers_name . '</li>' : '') . "\n"; ?>
</ul>



<?php
  }
?>
<!--eof Product details list -->

<!--bof Attributes Module -->
<?php
  if ($pr_attr->fields['total'] > 0) {
?>
<?php
/**
 * display the product atributes
 */
  require($template->get_template_dir('/tpl_modules_attributes.php',DIR_WS_TEMPLATE, $current_page_base,'templates'). '/tpl_modules_attributes.php'); ?>
<?php
  }
?>
<!--eof Attributes Module -->

<!--bof Quantity Discounts table -->
<?php
  if ($products_discount_type != 0) { ?>
<?php
/**
 * display the products quantity discount
 */
 require($template->get_template_dir('/tpl_modules_products_quantity_discounts.php',DIR_WS_TEMPLATE, $current_page_base,'templates'). '/tpl_modules_products_quantity_discounts.php'); ?>
<?php
  }
?>
<!--eof Quantity Discounts table -->

<!--bof Additional Product Images -->
<?php
/**
 * display the products additional images
 */
  require($template->get_template_dir('/tpl_modules_additional_images.php',DIR_WS_TEMPLATE, $current_page_base,'templates'). '/tpl_modules_additional_images.php'); ?>
<!--eof Additional Product Images -->

<!--bof Prev/Next bottom position -->
<?php if (PRODUCT_INFO_PREVIOUS_NEXT == 2 or PRODUCT_INFO_PREVIOUS_NEXT == 3) { ?>
<?php
/**
 * display the product previous/next helper
 */
 require($template->get_template_dir('/tpl_products_next_previous.php',DIR_WS_TEMPLATE, $current_page_base,'templates'). '/tpl_products_next_previous.php'); ?>
<?php } ?>
<!--eof Prev/Next bottom position -->

<!--bof Tell a Friend button -->
<?php
  if ($flag_show_product_info_tell_a_friend == 1) { ?>
<div id="productTellFriendLink" class="buttonRow forward"><?php echo ($flag_show_product_info_tell_a_friend == 1 ? '<a href="' . zen_href_link(FILENAME_TELL_A_FRIEND, 'products_id=' . $_GET['products_id']) . '">' . zen_image_button(BUTTON_IMAGE_TELLAFRIEND, BUTTON_TELLAFRIEND_ALT) . '</a>' : ''); ?></div>
<?php
  }
?>
<!--eof Tell a Friend button -->

<!--bof Reviews button and count-->
<?php
  if ($flag_show_product_info_reviews == 1) {
    // if more than 0 reviews, then show reviews button; otherwise, show the "write review" button
    if ($reviews->fields['count'] > 0 ) { ?>
<div id="productReviewLink" class="buttonRow back"><?php echo '<a href="' . zen_href_link(FILENAME_PRODUCT_REVIEWS, zen_get_all_get_params()) . '">' . zen_image_button(BUTTON_IMAGE_REVIEWS, BUTTON_REVIEWS_ALT) . '</a>'; ?></div>
<br class="clearBoth" />
<p class="reviewCount"><?php echo ($flag_show_product_info_reviews_count == 1 ? TEXT_CURRENT_REVIEWS . ' ' . $reviews->fields['count'] : ''); ?></p>
<?php } else { ?>
<div id="productReviewLink" class="buttonRow back"><?php echo '<a href="' . zen_href_link(FILENAME_PRODUCT_REVIEWS_WRITE, zen_get_all_get_params(array())) . '">' . zen_image_button(BUTTON_IMAGE_WRITE_REVIEW, BUTTON_WRITE_REVIEW_ALT) . '</a>'; ?></div>
<br class="clearBoth" />
<?php
  }
}
?>
<!--eof Reviews button and count -->


<!--bof Product date added/available-->
<?php
  if ($products_date_available > date('Y-m-d H:i:s')) {
    if ($flag_show_product_info_date_available == 1) {
?>
  <p id="productDateAvailable" class="productGeneral centeredContent"><?php echo sprintf(TEXT_DATE_AVAILABLE, zen_date_long($products_date_available)); ?></p>
<?php
    }
  } else {
    if ($flag_show_product_info_date_added == 1) {
?>
      <p id="productDateAdded" class="productGeneral centeredContent"><?php echo sprintf(TEXT_DATE_ADDED, zen_date_long($products_date_added)); ?></p>
<?php
    } // $flag_show_product_info_date_added
  }
?>
<!--eof Product date added/available -->

<!--bof Product URL -->
<?php
  if (zen_not_null($products_url)) {
    if ($flag_show_product_info_url == 1) {
?>
    <p id="productInfoLink" class="productGeneral centeredContent"><?php echo sprintf(TEXT_MORE_INFORMATION, zen_href_link(FILENAME_REDIRECT, 'action=url&goto=' . urlencode($products_url), 'NONSSL', true, false)); ?></p>
<?php
    } // $flag_show_product_info_url
  }
?>
<!--eof Product URL -->

<!--bof also purchased products module-->
<?php require($template->get_template_dir('tpl_modules_also_purchased_products.php', DIR_WS_TEMPLATE, $current_page_base,'templates'). '/' . 'tpl_modules_also_purchased_products.php');?>
<!--eof also purchased products module-->

<!--bof Form close-->
</form>
<!--bof Form close-->
</div>
<?php 
//BOF :: Tabbed Products Pro ::
echo $tabjscript;
//BOF :: Tabbed Products Pro ::
?>
28 May 2008, 6:24 PM
#3
jaydee98273 avatar

jaydee98273

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Re: Internet Explorer unable to open my product info pages

I'm having the same problem. Up until yesterday it worked just fine. I must have messed some code up somewhere. My site is https://www.buyers-market.net/zen

Anyone have an idea of what might be causing this?

28 May 2008, 7:37 PM
#4
charmedbytina2 avatar

charmedbytina2

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Re: Internet Explorer unable to open my product info pages

I haven't done any real research into this problem yet, but I think it is an IE issue, not your website issue.

I get the same error opening my web-based email and even when I post on tis forum and then backtab to return to previuos pages.

SAME error shows so I believe the issue is NOT with your websites.

PS I viewed both websites in IE and products were showing up just fine.

28 May 2008, 8:18 PM
#5
Kim avatar

Kim

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Re: Internet Explorer unable to open my product info pages

Are all of you using some sort of SEO URL add-on?

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

28 May 2008, 10:03 PM
#6
charmedbytina2 avatar

charmedbytina2

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Re: Internet Explorer unable to open my product info pages

Are all of you using some sort of SEO URL add-on?

Kim,
I am NOT getting any errors from my websites.
I get the errors thru IE 7 (opening web-based emails, some URLs (not zencarts), and sometimes just using the back arrow in the Zen Cart Forum!

20 Jun 2008, 6:47 PM
#7
manada avatar

manada

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Re: Internet Explorer unable to open my product info pages

Same error here. Only in IE (tested on IE 6). Mozilla and Safarii works fine.
The error which I receive is quite strange - first there is a box "Internet Explorer could not open the internet site... Operation aborted" and then it redirects to "Internet Explorer cannot display the webpage" page. This problem probably is related with the script execution under IE.
My website: http://www.slbwhatnot.com

Link to PDF contains error description:
http://www.slbwhatnot.com/swps/ExplorerError.pdf

Ideas?

3 Jul 2008, 12:44 PM
#8
splieg avatar

splieg

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Re: Internet Explorer unable to open my product info pages

Same problem here. I've noticed it for a while. But once I installed Google Check-out it became much worse. I don't notice this on any other sites but my zen-cart 1.3.8 sites. Any insight?

5 Jul 2008, 7:58 PM
#9
pcspot avatar

pcspot

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Re: Internet Explorer unable to open my product info pages

see
http://www.zen-cart.com/forum/showthread.php?t=82391

seems some problems with modules. I have fual slimbox and got these erros. Once inactivated the slimbox, site seems to work 100% again

8 Jul 2008, 7:45 AM
#10
razzzor avatar

razzzor

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Re: Internet Explorer unable to open my product info pages

same problems here. it's not a problem with your browser, it's a problem with your website.

i just disabled fual slimbox and suddenly it's no longer doing it.

30 Sep 2008, 4:42 PM
#11
g33k_chik avatar

g33k_chik

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Re: Internet Explorer unable to open my product info pages

I deleted lightbox in my site and it took care of the IE crash problem for me.

0be1's girl. My blood runs g33k.

12 Nov 2008, 1:00 PM
#12
euanrobertson avatar

euanrobertson

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Re: Internet Explorer unable to open my product info pages

Hi

I've got the same problem with IE7 and the same message.

Works fine in Safari, Firefox and IE6.

We've used Lightbox for a long time with our old Zen Cart site without any issues.

The front page of this site loads fine (including the flash header banner).

Test Site http://www.euan.com/candela

But product info pages result in the "Internet Explorer cannot open the Internet site..... Operation Aborted" error.

Commenting out the flash banner in tpl_header.php stops this happening.

Not convinced its actually the flash banner causing it though as it doesn't do it on the homepage (and its the same code which runs it on the product pages).

Can anyone help?

14 Nov 2008, 12:32 PM
#13
g33k_chik avatar

g33k_chik

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Re: Internet Explorer unable to open my product info pages

What version of zencart was your old site and what version is your new site? The site I had issues with crashing on info pages was 1.3.7.1 and when I got rid of lightbox, the IE problem disappeared. I have seen on other threads how the problem was caused by hoverboxes and other mods for other people. So, you could just one by one start removing mods. Just save your files so you can replace if that was not the issue. I'm no expert, though. :unsure:

0be1's girl. My blood runs g33k.

20 Nov 2008, 5:40 AM
#14
b_funtomas avatar

b_funtomas

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Re: Internet Explorer unable to open my product info pages

Hi litepockets

i was just facing the same problem.

i did set up all fancy lightbox functions and tested it offline via easyPHP as kindly recommended at wiki

it looked cool at firefox and just to make sure i tested it via chome (new google browser) All GOOD !

couldn't wait to see it at my life shop....

after some click to check if it would look good at IE i noticed with horror Operation Aborted

wouldn’t be a big problem if there would be an uninstall sql file as given at fual_slimbox

just happy i did my backup via phpMySQL (simply dropped all tables and imported my backup)

now all is perfect again as it has been before, just unfortunately without lightbox :(

if this helps: i figured out, that all my listing showing simple flash files are just working fine. But listings which includes embedded my YouTube movies aren't working

But I won’t give up :-)

I try to use my own hosted howto movies instead of youtube. I’ll try this next

21 Nov 2008, 5:54 PM
#15
litepockets avatar

litepockets

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Re: Internet Explorer unable to open my product info pages

I don't know if any of you had tabbed products pro installed or not, but for whatever reason, if I have fualbox, hoverbox, or slimbox, (any lightbox effect), I can't use TPP at the same time. So for a long time, I simply disabled my lightbox mods (none are compatible with TPP installed). I've since decided that I like the lightbox feature much better then the tabbed product pages. No problems whatsoever :) And a much cleaner look.

24 Nov 2008, 6:31 PM
#16
g33k_chik avatar

g33k_chik

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Re: Internet Explorer unable to open my product info pages

Nope, didn't have tabbed products. For me, lightbox was the cause of Internet Explorer crashing. I don't know of any other mods on my site, it's pretty basic. My husband built it, then I took over as webmaster (we run it for someone else that owns it, we do this for several sites). So, he may have something else on that site, but I know tabbed products isn't one of them.

btw...i had checked the lightbox forums for a solution before i totally got rid of it. wasn't just zencart users having a problem. seems lightbox is touchy with other programs as well. oh, well. :o(

0be1's girl. My blood runs g33k.

24 Nov 2008, 6:39 PM
#17
litepockets avatar

litepockets

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Re: Internet Explorer unable to open my product info pages

The ZJ Silver Template has a lightbox effect that seems to be working great for me. It's all CSS and it's really sharp. You can see it working at http://www.litepockets.com/whitehalldeluxemailbox-p-831.html

28 Jan 2009, 4:11 AM
#18
pricediscrimination avatar

pricediscrimination

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Re: Internet Explorer unable to open my product info pages

I am not convinced this is a problem with lightbox because i have lightbox installed on another site too and this has never happened before on that site.

27 May 2010, 8:46 PM
#19
djdavedawson avatar

djdavedawson

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Re: Internet Explorer unable to open my product info pages

For me this was cased by the "google checkout" javascript to display their approved logo on the site.

I had this in my footer

<div id="googleCheckoutLogo"></div><script src='https://checkout.google.com/buttons/logos?merchant_id=43884xxxxxxx3&loc=en_US&f=png' ></script>

Took it out and it fixed the problem.