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PayPal Item Name Missing

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7 May 2008, 10:58 PM
#1
wingedwench avatar

wingedwench

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PayPal Item Name Missing

I did a new install of 1.3.8 with PHP Version 4.4.8.
Everything works fine except when someone pays via PayPal, the item name shows as follows.

Total amount: $33.99 USD
Currency: U.S. Dollars
Item/Product Number: 1
Transaction ID: 5GX016XXXXXXX
Quantity: 1
Item/Product Name: MODULE_PAYMENT_PAYPAL_PURCHASE_DECRIPTION_TITLE
Buyer: TIM XXXXXXX

The mispelling is not the issue. Anyone know of a fix for this?

8 May 2008, 12:57 AM
#2
merlinpa1969 avatar

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Re: PayPal Item Name Missing

replace the includes/languages/english/modules/payment/paypal.php

its missing a define

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8 May 2008, 4:27 AM
#3
wingedwench avatar

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Re: PayPal Item Name Missing

I did that, but the files were identical. Did not appear that anything was missing. Any other suggestions? This is so frustrating. People are purchasing and I have no clue what they bought.

8 May 2008, 5:00 AM
#4
merlinpa1969 avatar

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Re: PayPal Item Name Missing

You dont get a list on that page anyway,
the information you receive is in the Order in your ZC admin

If your not getting these orders in your zc admin you may want to take a look in the wikki and troubleshoot your paypal setup

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8 May 2008, 5:04 AM
#5
merlinpa1969 avatar

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Re: PayPal Item Name Missing

If you open this file

/includes/languages/english/modules/payment/paypal.php

you should see

define('MODULE_PAYMENT_PAYPAL_PURCHASE_DECRIPTION_TITLE', STORE_NAME . ' Purchase');

around line 47,

If not add it at the bottom of the file just above the ?>

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8 May 2008, 2:15 PM
#6
wingedwench avatar

wingedwench

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Re: PayPal Item Name Missing

The line is there. I reinstalled the paypal.php file anyway but it was not the problem.

The info from PayPal is combining the item amount and shipping so all I get is the customer name and addy, and the total amount. No item number. Also, the item is not removed from ZenCart inventory, the customer is added to the data base but their purchase is not recorded.

I am sure there is a simple (or not so simple) fix. :(
Can someone please help?

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8 May 2008, 3:17 PM
#7
merlinpa1969 avatar

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Re: PayPal Item Name Missing

Yes as I suggested you need to look in the link at the top of this page called wiki,
there is a paypal troubleshooting guode there,

most likely causes are

1 your not using the primary paypal.com email address in your ZC paypal module
2 you dont have IPN turned on in paypal.com
3 you dont have auto return turned on in paypal.com

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9 May 2008, 12:41 AM
#8
wingedwench avatar

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Re: PayPal Item Name Missing

None of the above. Everything is installed correctly and configured properly. This is not a PayPal issue, it is in the coding SOMEWHERE.

9 May 2008, 1:27 PM
#9
drbyte avatar

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Re: PayPal Item Name Missing

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

12 Jul 2008, 10:55 AM
#10
cla74 avatar

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Re: PayPal Item Name Missing

Merlinpa1969:

If you open this file

/includes/languages/english/modules/payment/paypal.php

you should see

define('MODULE_PAYMENT_PAYPAL_PURCHASE_DECRIPTION_TITLE', STORE_NAME . ' Purchase');

around line 47,

If not add it at the bottom of the file just above the ?>

see the mistake in this phrase " 'MODULE_PAYMENT_PAYPAL_PURCHASE_DECRIPTION_TITLE' "
It miss a S in the word description

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13 Jul 2008, 2:56 AM
#11
drbyte avatar

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Re: PayPal Item Name Missing

cla74:

see the mistake in this phrase " 'MODULE_PAYMENT_PAYPAL_PURCHASE_DECRIPTION_TITLE' "
It miss a S in the word description

Yes, it's missing an S, but the typo is the same in the other spot where it's used. So, don't fix that.

It's fixed in the newer version, in both places. So, if you really want to fix that typo, you're better off upgrading so that the changes are consistent.
Actually, you should be upgrading anyway.

.
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Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

13 Jul 2008, 12:14 PM
#12
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Re: PayPal Item Name Missing

anyway ia have the same problem:
items name missing in paypal mail!!! How can i fix it?

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23 Dec 2008, 5:23 PM
#13
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Re: PayPal Item Name Missing

I found this thread searching for the same PayPal error MODULE_PAYMENT_PAYPAL_PURCHASE_DECRIPTION_TITLE and I see that others were unable to resolve the issue here. I also reuploaded the file Dr. Byte suggested, and for me too it did not resolve the error.

What did fix it was reuploading includes/modules/payment/paypal.php