New Zenner
- Join Date:
- Jul 2007
- Posts:
- 42
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- 0
[Done v1.3.9] Gift voucher / coupon redemption error
Hi folks, I - or more accurately my customers have just found what looks to me like an error in the shopping cart interface.
Customer has a gift voucher code. Customer doesn't understand there is a difference between gift voucher and a discount coupon. Customer enters the gift voucher code into the discount coupon box during checkout and proceeds - presses enter/whatever. The screen refreshes and the store cheerfully tells them:
Congratulations you have redeemed the Discount Coupon
Of course it isn't a discount coupon so nothing happens to their order total. Their account is not credited with the gift certificate value - it remains unredeemed. Customers continues checkout assuming all is well. Contacts me later because they aren't happy that they got charged for their order even though they redeemed a gift certificate to pay for it.
Can someone try this on their store and see if you get the same result? I suspect you will do because I don't have anything fancy set up to mess with this core functionality.
Using version 1.3.8a
Cheerio for now,
Alan
