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Zen Follower
i fixed the configure php's like the doc said but after i click the upgrade button, it just shows me a blank page. i go to look and see if the cart has been upgraded but it still shows 1.3.7
can some one help me please?
Totally Zenned
Use the debug thingy by Drbyte and the error will show up in your /cache folder. Copy the contents here and someone will be able to help you from there.
Zen Follower
i did the debug thing but i dont get a debug log anywhere to check. any suggestions?
Sensei
Which checkboxes does the upgrade screen have already-checked for you?
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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Zen Follower
this is right before i get the blank page
Sensei
Is your /cache/ folder writable?
Are there any zcInstallxxxxxxx.log files in it? If so, please zip them and attach them here.
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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Zen Follower
i'm so stupid. ive been looking offline for the debug logs.
i don't know where to upload the zip file so i just mega uploaded it.
Sensei
Are you running your live site on xampp?
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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Zen Follower
i dont know. how would i go about finding out? asking the admin?
Sensei
None of the logs you posted are related to the installer/upgrade process.
But they are certainly telling you that you've got problems in your addon template:```
[14-May-2008 10:59:18] PHP Parse error: syntax error, unexpected T_STRING, expecting T_VARIABLE or '$' in C:\xampp\htdocs\bathscale\includes\templates\free_blue\templates\tpl_product_info_display.php on line 86
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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Zen Follower
i posted a file to replace it that should work and kill any errors. i wonder why thats still happening. other than those files, there are no debug logs. would they be any where else?
Sensei
DrByte:
Are you running your live site on xampp?
MachaNeko:
i dont know. how would i go about finding out? asking the admin?
Well, the screenshot you supplied earlier shows that you've got a www.bathxxxxxxx.com domain running, but indicates that it's running from c:\xampp\htdocs......
I don't understand why you're running a live website on a xampp setup .... when xampp does not have any security protection on it.
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Sensei
MachaNeko:
i posted a file to replace it that should work and kill any errors. i wonder why thats still happening. other than those files, there are no debug logs. would they be any where else?
No, the installer/upgrader only puts its logs into the /cache/ folder.
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Zen Follower
its my boss who did this. i have no idea nor control over this xampp.
so since there are no logs, there is no help as to why the upgrade isnt working?
there isnt even any code when i view the source to the blank page.
Inactive
For fastest results you need someone who is experienced in these matters to sort everything out. As mentioned already by DrByte, if this is a Live site and being run from a personal computer using XAMPP, then you are going to be hacked fairly soon. Best to get a good Hosting account which will give better security -- and Tech Support by knowledgable people in these areas. :wink:
The learning is in the doing.
Zen Follower
LOL well thats great, the network admin helped set this up. they are as clueless as i am. thats another reason why im on these forums, no one else knows how to do half of what im doing right now. i wish i had a real programmer to help me. :cry:
Inactive
Make a post in the Commercial Section of the Forum. Should be able to get qualified help.
But... my suggestion to get a proper Hosting account still stands. Do not Host Zen Cart or any site for that matter, on a personal computer. Even within a Business setup -- using Networked Servers -- one still needs someone who is familiar with Security for Hosting.
The learning is in the doing.
Zen Follower
o thank you :smile:
Zen Follower
aw wait i dont know if they will pay for info. :(
Inactive
I say the following in all honesty.
Why would someone invest the time / money in a Web site if it is not going to be properly maintained and with good security?
Problems will always come up within a Hosting account and that is why Hosters have Tech Support. Also why Hosters make the investment to secure their Servers. Much easier to prevent a Hacker / Spammer than to clean up their mess afterwards.
The learning is in the doing.
Tell staff why this post should be reviewed.