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HELP: Mysterious Discount Coupon Appeared!

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13 May 2008, 7:29 PM
#1
rlfreshwater avatar

rlfreshwater

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HELP: Mysterious Discount Coupon Appeared!

Something weird is happening here. I just happened to glance at a copy of the email a user gets when they create an account and it says this:

Your Discount Coupon - As a thank you for joining our community, we've
included a 10% discount coupon. You may use this coupon once to get 10% off
any order, large or small. It is good through December of 2007. The coupon
code is '08825bbc50'. To use this code, enter it during checkout in the
coupon entry field.

I didn't set this up! Not that it matters since it expires Dec. 2007, but where did it come from and how do I get rid of it?!?!?! :shocking:

[I just checked another create account email that came in this morning and it did not have this. What the heck is going on?]

14 May 2008, 3:31 AM
#2
ajeh avatar

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Re: HELP: Mysterious Discount Coupon Appeared!

Peek in the Configuration ... GV/Coupons ... do you have setup a coupon to be sent out with each new account?

If so, set it to None ...

14 May 2008, 4:10 AM
#3
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Re: HELP: Mysterious Discount Coupon Appeared!

i just had this happen too, have looked in configuration and its not been set up in there.

14 May 2008, 6:56 AM
#4
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Re: HELP: Mysterious Discount Coupon Appeared!

Thanks, Linda, but ditto what Debby said ... it's set to none. So strange.

14 May 2008, 7:23 AM
#5
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Re: HELP: Mysterious Discount Coupon Appeared!

You can have the New Signup Gift Voucher Amount left as blank (none) but if you have New Signup Discount Coupon ID# set with a value, some coupon you have made and is located in Gift certificates/Coupons->Coupon Admin., then the new customer will get that. The fact your coupon actually expired makes it sound like this is the case.

Make sure not only New Signup Gift Voucher Amount is blank but also New Signup Discount Coupon ID# is set for None.

14 May 2008, 7:42 AM
#6
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rlfreshwater

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Re: HELP: Mysterious Discount Coupon Appeared!

UPDATE:
I forgot that I installed the Email Archive Manager module a couple of weeks ago so I just went back through all of the emails that have been sent to customers. The mystery coupon did not start showing up until the evening of May 7, 2008. BUT it's not in every single Create Account email ... more like 60% of them. I can't believe I just noticed this.

Linda, please correct me if I am wrong, but it looks my options now are 1) delete the mention of the coupon completely from the 'welcome_extra' module [WHERE DO I FIND THIS?], 2) correct the expiration date in that same file or 3) create a new sign-up discount that will hopefully override this weirdness.

Thanks for your help.

14 May 2008, 7:44 AM
#7
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Re: HELP: Mysterious Discount Coupon Appeared!

FatGuyinAZ:

You can have the New Signup Gift Voucher Amount left as blank (none) but if you have New Signup Discount Coupon ID# set with a value, some coupon you have made and is located in Gift certificates/Coupons->Coupon Admin., then the new customer will get that. The fact your coupon actually expired makes it sound like this is the case.

Make sure not only New Signup Gift Voucher Amount is blank but also New Signup Discount Coupon ID# is set for None.
Thanks Steve. Just checked and they are both blank. The thing is I have never made any changes at all to the GV Coupons section ... quite frankly I didn't even know it existed 'til now. ~

17 May 2008, 6:14 AM
#8
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Re: HELP: Mysterious Discount Coupon Appeared!

I just had this mystery coupon arrive on my test account via my test site. I am in the process of installing the IntergratedCOWOA(1.3.8) module. When I was going through the steps to see if the module was working apparently it makes an account for the customer somewhere between step 1 and step 4. Anyway, the welcome email said:

Your Discount Coupon - As a thank you for joining our community, we've included a 10% discount coupon. You may use this coupon once to get 10% off any order, large or small. It is good through December of 2007. The coupon code is '08825bbc50'. To use this code, enter it during checkout in the coupon entry field.

Well I did a search of all the files installed with this module and in the /includes/language/english/YOURTEMPLATE/no_account.php file on line 39 it says this:

define('EMAIL_TEXT', 'With your account, you can now take part in the <strong>various services</strong> we have to offer you. Some of these services include:' . "\n\n" . '<li><strong>Permanent Cart</strong> - Any products added to your online cart remain there until you remove them, or check them out.' . "\n\n" . '<li><strong>Address Book</strong> - We can deliver your products to another address other than your own. This is perfect to send birthday gifts directly to the birthday-person themselves.' . "\n\n" . '<li><strong>Order History</strong> - View your history of purchases that you have made with us.' . "\n\n" . '<li><strong>Products Reviews</strong> - Share your opinions on products with our other customers.' . "\n\n" . 'Your Discount Coupon - As a thank you for joining our community, we\'ve included a 10% discount coupon.  You may use this coupon once to get 10% off any order, large or small.  It is good through December of 2007.  The coupon code is \'08825bbc50\'.  To use this code, enter it during checkout in the coupon entry field.' . "\n\n");

I would suggest doing a search of all the files of the modules you have added. I use Dreamweaver to do my search. Dreamweaver will search within the source code of every file in a specified directory.

I hope this information helps somebody.

20 May 2008, 7:57 PM
#9
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rlfreshwater

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Re: HELP: Mysterious Discount Coupon Appeared!

FatGuyinAZ:

I would suggest doing a search of all the files of the modules you have added. I use Dreamweaver to do my search. Dreamweaver will search within the source code of every file in a specified directory.

I hope this information helps somebody.
Thanks Steve!!! I just added COWOA, too, so that explains it!