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Payment options not showing

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24 Dec 2008, 5:39 PM
#21
brent2 avatar

brent2

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Payment options not showing

I've been using zen-cart for a couple of years now and love it. (And made a nice donation, getting a beautiful zen-cart hat in return.) I've been offering credit cards and paypal as options. But I have decided to offer checks/money orders also. I have enabled it and set it as true. But I only see a yellow dot instead of a green, as with my other options. It also does not show up when making a purchase.
Is there some other setting?
I don't have zones or other restrictions. I sell a digital product and plan on just trusting the purchaser to send their money, since my cost is zero anyway.
Advice anyone?

24 Dec 2008, 6:03 PM
#22
drbyte avatar

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Re: Payment options not showing

The Check/MoneyOrder module will show a yellow dot if it's set to "Enabled = false".

24 Dec 2008, 6:12 PM
#23
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Re: Payment options not showing

Yes, but on the payments modules page:

Enable Check/Money Order Module
Do you want to accept Check/Money Order payments?

I have it set to true, and have saved those changes. But still the yellow dot.
Thank you for your reply.

24 Dec 2008, 6:19 PM
#24
drbyte avatar

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Re: Payment options not showing

I can't make that happen on a clean uncustomized install of v1.3.8a. The only thing that makes it go yellow for me is setting Enabled=False.

24 Dec 2008, 6:27 PM
#25
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Re: Payment options not showing

I'm using 1.3.7.
Is there a work around?
I don't want to have to update my version.
I don't mind changing a little php if I need to, but I need to be told what to do.

24 Dec 2008, 7:03 PM
#26
drbyte avatar

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Re: Payment options not showing

The core code for displaying the yellow/red/green icons on that page didn't change between 1.3.7 and 1.3.8

24 Dec 2008, 8:26 PM
#27
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Re: Payment options not showing

Well, I am at a road block I guess.
I'll think about what to do next.
Anyway, thanks for your assistance.
Happy Holidays!

24 Dec 2008, 8:40 PM
#28
drbyte avatar

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Re: Payment options not showing

Did you try clicking "Remove" and then click "Install" and set the payee name again?

24 Dec 2008, 9:36 PM
#29
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Re: Payment options not showing

Yes, I did. But still yellow. (:-(

24 Dec 2008, 10:09 PM
#30
drbyte avatar

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Re: Payment options not showing

In what ways is your site different from a clean uncustomized fresh new install of Zen Cart?

24 Dec 2008, 10:32 PM
#31
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Re: Payment options not showing

I have a custom header and some other minor changes that effect the overall look in small ways. But the cart functions remain the same. I did not create a custom template, which I realize I should have done because then future upgrades would have been easier.

24 Dec 2008, 10:39 PM
#32
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Re: Payment options not showing

What sort order do you have set on the module?

24 Dec 2008, 11:30 PM
#33
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Re: Payment options not showing

I actually had them all set to zero, which worked out fine because paypal went into 2nd position which is what I wanted. But now I just put credit card at 1, paypal at 2, and check/money order at 3. But still the yellow dot, and it is not appearing in the cart as an option.

24 Dec 2008, 11:46 PM
#34
drbyte avatar

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Re: Payment options not showing

Puzzling. I can't seem to reproduce that problem. And, studying the code, there seems to be no reason for the yellow indicator unless:

  • module is set as enabled = false
  • zone is set to something other than -None-
  • sort order is blank
    Those are the only things that would trigger that if the code hasn't been customized otherwise.
24 Dec 2008, 11:53 PM
#35
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Re: Payment options not showing

Thank you for trying. Maybe it has something to do with cybersource. But probably not. I think I'll call it quits for now.