Admin - Tools > Send Email

I am getting the following message when I try to send an email from the Admin area:

Fatal error: Call to a member function on a non-object in /web/store/admin/mail.php on line 380

I am using version 1.3.8a. Any suggestions?

Here is the code from admin/mail.php, lines 376-385:

line 380 reads: while ($file = $dir->read()) {

That code starts a couple lines lower in the official 1.3.8a code.

Nevertheless, you can fix it by changing that line from this:while ($file = $dir->read()) { to this:```
while ([B]false && [/B]$file = $dir->read()) {

The error is a result of it attempting to read a folder where attachments might be stored, and finding the directory doesn't exist ... which suggests other issues about how you've set up your site, but that's another story.

Thanks for the fix. Not sure what you mean about the store not set up properly. We actually had a company move our site and update it at the same time. A little disconcerting. Anyway, I sent an email to our newsletter subscribers and got this:

500 Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, [email protected] and inform them of the time the error occurred , and anything you might have done that may have caused the error. [thunderer/18631]

Error: HTTPd: malformed header from script /store/admin/mail.php

I received the email, but I am not sure who else did. This may be what you aluded to earlier about the site not being set up right?

Is there a place I can just download the mail.php file? Is mine corrupt. I saw a post about running some Windows program to compare files for errors, but I am on a Mac. Any ideas?

bRodg6504:

We actually had a company move our site and update it at the same time.It may be appropriate to be reporting these problems to them.

bRodg6504:

500 Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, [email protected] and inform them of the time the error occurred , and anything you might have done that may have caused the error. [thunderer/18631]

Error: HTTPd: malformed header from script /store/admin/mail.php500 Server Error and Internal Server Error messages can be caused by a number of things.
I suppose it's possible that the file mentioned may be damaged.
Isn't that the one you just edited?

bRodg6504:

Is there a place I can just download the mail.php file? Is mine corrupt.You can get teh complete Zen Cart fileset by following the various links from the Zen Cart website, either from the home page or the title bar on every page, or from the FAQs area: https://www.zen-cart.com/tutorials/index.php?article=323

bRodg6504:

I saw a post about running some Windows program to compare files for errors, but I am on a Mac. Any ideas?BBedit is one of a few programs available for Mac. Some are mentioned in this thread about comparison tools: http://www.zen-cart.com/forum/showthread.php?t=7330

I downloaded the full fileset and replace the 'mail.php' in both the admin folder and the 'admin>includes>languages>english' folder and still get the same error. Could it be timing out?

Okay, weird thing. When I replaced the 'mail.php' files, I didn't make the earlier change and the email page worked fine, except for the 500 error. I didn't get the problem I had earlier about not being able to even send an email. And now when I look at my newsletter section, it says it sent the last one, but we didn't get any bounced emails like we normally do. Weird.

DrByte:

The error is a result of it attempting to read a folder where attachments might be stored, and finding the directory doesn't exist ... which suggests other issues about how you've set up your site, but that's another story.

I have updated a zen-install that was horribly out of date to the 1.38a code base and also ran into the read() mail error. Your supplied band-aid worked but what folder must be missing that generates the error? I compared the default install against the store I am managing and the folder structure appears the same except for additional modules.

Thank you

If the bandage fixed it, don't worry about folders. The attachment feature isn't functional in v1.3.x anyway, so it's really a non-issue.