Sorry, we are not accepting payments from your region at this time

26 May 2008, 7:33 AM

New Zenner

Join Date:: Apr 2008
Location:: Calif
Posts:: 86
Plugin Contributions:: 0

Sorry, we are not accepting payments from your region at this time

Ok I am stumped. I sell embroidery designs, which are downloadable so no physical shipping is require. I have tested and checked repeatedly but still get this message "Sorry, we are not accepting payments from your region at this time" but ONLY when getting a "FREE" design. It can be ignored and Continue Check Out works.. if you click that button you go to your account and the free design is there.

Don't see this message when payment is required and the customer has to go to paypal.

Any suggestions on how to get that message to go bye bye? I have tried finding the answer here, so I apologize if I just missed it.

Thanks in advance.
Cat

Oh I forgot to mention, I have all payment modules turned off except PayPal.

26 May 2008, 7:40 AM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Sorry, we are not accepting payments from your region at this time

Have you reviewed the many other threads discussing the same message? Both in the FAQ area and in the forum? There are several listed even at the bottom of this page in the "Similar Threads" section.

Short answer: Turn on the Zen Cart Free Charge Card payment module ... it's used to process orders for which no payment is required. Without it enabled, you can't process free orders.

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30 May 2008, 7:36 AM

ccembd

New Zenner

Join Date:: Apr 2008
Location:: Calif
Posts:: 86
Plugin Contributions:: 0

Re: Sorry, we are not accepting payments from your region at this time

DrByte:

Have you reviewed the many other threads discussing the same message? Both in the FAQ area and in the forum? There are several listed even at the bottom of this page in the "Similar Threads" section.

Sorry I just didnt find the threads that I could understand. I did try.

DrByte:

Short answer: Turn on the Zen Cart Free Charge Card payment module ... it's used to process orders for which no payment is required. Without it enabled, you can't process free orders.

Umm that's not entirely true, my free orders go through fine only my customers have to see that message. But I will turn the Zen Cart Free Charge Card payment module back on if that is what is required to remove that message.

Thank you DrByte for you help.