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Product pages can't open with IE

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28 May 2008, 3:30 AM
#1
jaydee98273 avatar

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Product pages can't open with IE

I am in the process of creating my first Zen Cart store. Up until now everything has gone very smoothly, however, today I ran into my first real problem.
**
The individual product pages will not load using Internet Explorer. ** These pages load fine in Firefox. When I copy and past the URL from Firefox to Internet Explorer it gives the same error message, so it would seem like there is something in the code on all the product pages that has gone haywire.

http://www.buyers-market.net/zen is where I'm developing the store. The only categories that have products in them so far are Doors --> Interior & Flooring --> Tile. If anyone could take a look at it I would greatly appreciate it.

Thanks!

29 May 2008, 9:32 PM
#2
drbyte avatar

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Re: Product pages can't open with IE

"what" error message?
Could it be related to the various javascript addons you've installed?

Also, your images are huge and take a long time to load.

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11 Jun 2008, 9:39 PM
#3
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Re: Product pages can't open with IE

DrByte:

"what" error message?
Could it be related to the various javascript addons you've installed?

Also, your images are huge and take a long time to load.

The error I'm getting is "Internet Explorer cannot open the site..." Further research has reviled that it is most likely a javascript conflict between the slide show in the header the lightbox. I may just end up replacing it with a flash animation if I can't get it sorted out.

I know the images are huge. My client hasn't provided me with the real content yet , so I'm just using them as place holders. I guess I should have optimized them though.

There are several other threads on this topic so maybe I shouldn't have started this one, but I'm posting this for other troubled searches.

Thanks!

12 Jun 2008, 4:32 AM
#4
drbyte avatar

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Re: Product pages can't open with IE

If you suspect it's a javascript conflict, then perhaps the place to start is by removing or paring back pieces of it until the error goes away, and then rebuilding again.

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12 Jun 2008, 7:11 AM
#5
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Re: Product pages can't open with IE

DrByte:

If you suspect it's a javascript conflict, then perhaps the place to start is by removing or paring back pieces of it until the error goes away, and then rebuilding again.

The only additional javascript code that I added has been for the header slide show, Slimbox, and the category side box. The side box seems alright. Both Slimbox and the slide show work fine when only one of them is installed. I just don't know enough about javascript to know where to start with troubleshooting the actual code. It would be nice to figure this out, but at this point it needs to get done. Working around it with some sort of flash animation in the place of the slide show may be simplest.

12 Jun 2008, 3:21 PM
#6
drbyte avatar

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Re: Product pages can't open with IE

Your header fadeshow seems to be the culprit.

Changing this:new fadeshow(fadeimages, 650, 265, 0, 3000, 1, "R") to this:```
[B]//[/B]new fadeshow(fadeimages, 650, 265, 0, 3000, 1, "R")

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12 Jun 2008, 5:12 PM
#7
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Re: Product pages can't open with IE

Yes, the slide show is the problem. When it is commented out everything works fine. With some more searching around I've found others who have been unable to get it working properly with lightbox. This is unfortunate because lightbox is the best, but my clients are all about the slide show. Flash could work as a replacement, but it isn't ideal. I know that using a script to put a random image there will work, but I'm still going to try to find a more "animated" alternative first.

Oh, and for future reference the slide show script that I've been using is called the Ultimate Fade-in Slide Show. It can be downloaded at Dynamic Drive and some other sites. It is a cool script, but obviously doesn't fit my current situation.

11 Jul 2008, 4:47 PM
#8
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Re: Product pages can't open with IE

jaydee98273:

I am in the process of creating my first Zen Cart store. Up until now everything has gone very smoothly, however, today I ran into my first real problem.
**
The individual product pages will not load using Internet Explorer. ** These pages load fine in Firefox. When I copy and past the URL from Firefox to Internet Explorer it gives the same error message, so it would seem like there is something in the code on all the product pages that has gone haywire.

http://www.buyers-market.net/zen is where I'm developing the store. The only categories that have products in them so far are Doors --> Interior & Flooring --> Tile. If anyone could take a look at it I would greatly appreciate it.

Thanks!

I am having the same problem, however when i try the mod on my test site every thing works fine however when i do that changes to live site it doesn't work in IE i get some error and page fails to open.

Lextechs.com Powered By ZenCart

11 Jul 2008, 5:02 PM
#9
lextechs avatar

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Re: Product pages can't open with IE

jaydee98273:

I am in the process of creating my first Zen Cart store. Up until now everything has gone very smoothly, however, today I ran into my first real problem.
**
The individual product pages will not load using Internet Explorer. ** These pages load fine in Firefox. When I copy and past the URL from Firefox to Internet Explorer it gives the same error message, so it would seem like there is something in the code on all the product pages that has gone haywire.

http://www.buyers-market.net/zen is where I'm developing the store. The only categories that have products in them so far are Doors --> Interior & Flooring --> Tile. If anyone could take a look at it I would greatly appreciate it.

Thanks!

from what i gather there is a problem with the jscript_slimbox.php, located in modules> pages>product info, i said this because when i rename the file it the page can then open in IE> you can check it out a https://www.lextechs.com it'sa live site so i have the file renamed so my site can work in both IE and FIrefox

Lextechs.com Powered By ZenCart

28 Jan 2009, 4:18 AM
#10
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Re: Product pages can't open with IE

lextechs:

from what i gather there is a problem with the jscript_slimbox.php, located in modules> pages>product info, i said this because when i rename the file it the page can then open in IE> you can check it out a https://www.lextechs.com it'sa live site so i have the file renamed so my site can work in both IE and FIrefox

Strangely, this seems to have solved my problem too, temoriarily. Until I cleared cache and reloaded.

28 Jan 2009, 9:54 AM
#11
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Re: Product pages can't open with IE

problem seems to be DOM manipulation by javascript framework.

DOM is manipulated by framework before page loads and thus error in IE only and not in other browser ..

you can look on the net for extra function that solves this issue with mootool , and jquary .. i have posted the function on similar thread , but since im not javascript guru , i have no clue as how that small function would work nor i have any lightbox . etc on my site for testing .