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Checkout button sends me back to "login" as a customer

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30 May 2008, 10:16 PM
#1
chachab avatar

chachab

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Checkout button sends me back to "login" as a customer

I am testing my shopping cart since ill be launching next week.

i have set up my own account as if i was a customer.

i was trying to click "checkout" in which my site should have gone to the shipping option then to paypal.. but instead it kicked me back to the customer log in... it did this a few times and eqach time i logged in it counted me as a new person on the site (so now it shows 5 people are on the site.. but in reality they are all me)

any hints on how to fix this. This was not happening before my ssl was installed

Classy, Upscale, Sophisticated, Discreet
www.ClassyDesires.com

30 May 2008, 10:34 PM
#2
get_em_fast avatar

get_em_fast

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Re: Checkout button sends me back to "login" as a customer

Might look in Admin>Configuration>Sessions>Prevent Spider Sessions..........set to True.

Also, check your includes/configure.php and Admin/includes/configure.php to be sure there isn't anything not set correctly in there, paying close attention to the https:// settings, since you just installed your SSL.

Hope this helps.

Teach them to shop and they will shop today;
Teach them to Zen and they will OWN a shop tomorrow!

31 May 2008, 1:21 AM
#3
chachab avatar

chachab

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Re: Checkout button sends me back to "login" as a customer

Thanks!
I checked the spider settings.. itsw on true.. im wondering if the people who fixed this for me set that as well because the day this happened i also did notice spider activity on my site.. but from what i read.. that was not harmful .. maybe im wrong

also i checked Admin/includes/configure.php define this is what i have.. im guessing its correct...

('HTTP_SERVER', 'http://www.classydesires.com');
define('HTTPS_SERVER', 'https://www.classydesires.com');
define('HTTP_CATALOG_SERVER', 'http://www.classydesires.com');
define('HTTPS_CATALOG_SERVER', 'https://www.classydesires.com');

// Use secure webserver for catalog module and/or admin areas?
define('ENABLE_SSL_CATALOG', 'false');
define('ENABLE_SSL_ADMIN', 'false');

and /includes/configure.php

define('HTTP_SERVER', 'http://www.classydesires.com');
define('HTTPS_SERVER', 'https://www.classydesires.com');

i sent my hosting company who set up my ssl numerous emails.. i have received nothing.

:dontgetit

Classy, Upscale, Sophisticated, Discreet
www.ClassyDesires.com

31 May 2008, 1:41 AM
#4
get_em_fast avatar

get_em_fast

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Re: Checkout button sends me back to "login" as a customer

chachab:

Thanks!
I checked the spider settings.. itsw on true.. im wondering if the people who fixed this for me set that as well because the day this happened i also did notice spider activity on my site.. but from what i read.. that was not harmful .. maybe im wrong

also i checked Admin/includes/configure.php define this is what i have.. im guessing its correct...

('HTTP_SERVER', 'http://www.classydesires.com');
define('HTTPS_SERVER', 'https://www.classydesires.com');
define('HTTP_CATALOG_SERVER', 'http://www.classydesires.com');
define('HTTPS_CATALOG_SERVER', 'https://www.classydesires.com');

// Use secure webserver for catalog module and/or admin areas?
define('ENABLE_SSL_CATALOG', 'false');
define('ENABLE_SSL_ADMIN', 'false');

and /includes/configure.php

define('HTTP_SERVER', 'http://www.classydesires.com');
define('HTTPS_SERVER', 'https://www.classydesires.com');

i sent my hosting company who set up my ssl numerous emails.. i have received nothing.

:dontgetit

In includes/configure.php in this line:

[B][I]// Use secure webserver for checkout procedure?[/I]
  define('ENABLE_SSL' , 'true');[/B]

is yours set to 'true' ?

Teach them to shop and they will shop today;
Teach them to Zen and they will OWN a shop tomorrow!

31 May 2008, 5:14 AM
#5
chachab avatar

chachab

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Re: Checkout button sends me back to "login" as a customer

yes it is set to 'true'

Classy, Upscale, Sophisticated, Discreet
www.ClassyDesires.com

31 May 2008, 5:35 AM
#6
meltdown avatar

meltdown

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Re: Checkout button sends me back to "login" as a customer

I was having a similar issue concerning the Shopping cart sidebox with checkout button and product image add-on. The checkout button in the sidebox would kick me to the login page. Take a look at this thread to see if it can be of assistance.