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Contact Us Link Returns Blank Page

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1 Jun 2008, 6:52 AM
#1
dnolan avatar

dnolan

New Zenner

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Dexter, MO USA
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Contact Us Link Returns Blank Page

I just received a report that my 'Contact Us' link is returning a blank page. I've been playing around with the site design and must have moved or deleted something.
The link is in the main page footer (includes/templates/site-name/common/tpl_footer.php) and was known to be working about a month ago.
It is still showing up under 'Define Page Editor' and may be edited there but returns nothing when the link (http://www.risquelingerie.net/index.php?main_page=contact_us) is clicked.
Sure would appreciate a clue for how to restore or get this working again.
You can see what I mean by 'blank page' at:
http://www.risquelingerie.net

2 Jun 2008, 2:27 AM
#2
dnolan avatar

dnolan

New Zenner

Join Date:
Mar 2007
Location:
Dexter, MO USA
Posts:
32
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0

Re: Contact Us Link Returns Blank Page

dnolan:

I just received a report that my 'Contact Us' link is returning a blank page. I've been playing around with the site design and must have moved or deleted something.
The link is in the main page footer (includes/templates/site-name/common/tpl_footer.php) and was known to be working about a month ago.
It is still showing up under 'Define Page Editor' and may be edited there but returns nothing when the link (http://www.risquelingerie.net/index.php?main_page=contact_us) is clicked.
Sure would appreciate a clue for how to restore or get this working again.
You can see what I mean by 'blank page' at:
http://www.risquelingerie.net

In case anyone ever has this same problem. I am posting my workaround for this problem.
I created an EZpage with my contact info and replaced the "...?main_page=contact_us" link with my EZpage link. Now I have a Contact Us link that works but do not use the traditional Zen site email form.
Clicking our email link from the EZpage Contact Us now opens the users default email program.

Still would like to know what happened to the Zencart Contact Us form.

5 Jul 2008, 4:31 AM
#3
wildfashions avatar

wildfashions

New Zenner

Join Date:
Oct 2007
Posts:
43
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0

Re: Contact Us Link Returns Blank Page

I have exactly the same problem and would like to know a solution?

Wild Fashions (Alternative)
Using Zen Cart 1.38 and Purple Lily Template

5 Jul 2008, 6:11 AM
#4
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,515
Plugin Contributions:
176

Re: Contact Us Link Returns Blank Page

FAQ on troubleshooting the PHP errors on your site which are causing blank pages: https://www.zen-cart.com/tutorials/index.php?article=82

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