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Deactivated Products Show Up Anyway

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Started by mluusua on 1 Jun 2008, 4:37 PM · Views: 1,839

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1 Jun 2008, 4:37 PM
#1
mluusua avatar

mluusua

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Deactivated Products Show Up Anyway

How do I make deactivated products completely invisible? It used to be all I had to do was deactivate them. Now, they still show up in the search and return "sorry, the product was not found". Yuck! Please help!!!

1 Jun 2008, 4:53 PM
#2
ajeh avatar

ajeh

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Re: Deactivated Products Show Up Anyway

I cannot reproduce this error ...

What version Zen Cart are you running?

Is this a clean install or an upgrade?

What add-ons do you have?

Linda McGrath
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1 Jun 2008, 5:06 PM
#3
mluusua avatar

mluusua

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Re: Deactivated Products Show Up Anyway

1.38 Upgrade Database patch level is current. This just started happening after the upgrade from 1.6

Example:
http://upnorthmittens.com/shop/index.php?main_page=index&cPath=4

Product "Doggie Lovers Purse" has been deactivated, but still shows up...if you click on it you get the not found message

This is happening throughout the entire site, not just with this one product

1 Jun 2008, 11:32 PM
#4
ajeh avatar

ajeh

Oba-san

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Re: Deactivated Products Show Up Anyway

Aha! A clue ... that bug ... :cool:

Peek at the Known Bug Fixes for v1.3.8 and look through those for this and other updates that you can apply to your site ...
http://www.zen-cart.com/forum/showthread.php?p=559864#post559864

Thanks!

Linda McGrath
If you have to think ... you haven't been zenned ...

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2 Jun 2008, 12:02 PM
#5
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mluusua

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Re: Deactivated Products Show Up Anyway

Ajeh....Thanks for the quick reply. However, I searched through all the posts in the thread you suggested, and can't seem to find "that" bug. Can you please enlighten me? Eternally in your debt.

2 Jun 2008, 12:16 PM
#7
mluusua avatar

mluusua

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Re: Deactivated Products Show Up Anyway

Thanks...I'll give that a try, however the deactivated products are showing up in the search and in the regular category pages, not just new products and upcoming.