Zen Cart Logo
Forums / Managing Customers and Orders / PayPal checkout hanging?

PayPal checkout hanging?

Locked

Views: 2,844

Results 1 to 5 of 5
This thread is locked. New replies are disabled.
4 Jun 2008, 4:19 PM
#1
jeff_mash avatar

jeff_mash

Totally Zenned

Join Date:
Aug 2004
Posts:
732
Plugin Contributions:
0

PayPal checkout hanging?

Any reason why hitting the orange PayPal Express checkout button would HANG? This was working before our server was knocked offline and new resolver IP's had to be used.

Would that have anything to do with it? What else can I check on my end to see why it's hanging?

How To Reproduce:

  1. Go to https://www.mjmmagic.com/store/login.html
  2. Use [email protected] for the email address
  3. Use spanish for the password
  4. Click the shopping cart link at the top of the page
  5. Hit either the blue Checkout button or the orange PayPal button

In either instance, it will hang and eventually time out.

4 Jun 2008, 4:33 PM
#2
jeff_mash avatar

jeff_mash

Totally Zenned

Join Date:
Aug 2004
Posts:
732
Plugin Contributions:
0

Re: PayPal checkout hanging?

Hmmmm....even when I select the "Estimate Shipping" button, it hangs trying to communicate.

It would seem that any call to UPS, USPS, or PayPal may be failing in some way and causing the system to hang. Any idea on how to verify this or get around it?

4 Jun 2008, 4:43 PM
#3
jeff_mash avatar

jeff_mash

Totally Zenned

Join Date:
Aug 2004
Posts:
732
Plugin Contributions:
0

Re: PayPal checkout hanging?

When the estimator does finally come up, it doesn't list any shipping options, as if it couldn't communicate with any of the UPS or USPS API's. See attached screenshot.

4 Jun 2008, 9:13 PM
#4
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: PayPal checkout hanging?

USPS and UPS both appear to be working fine at the moment, did you resolve this issue?

4 Jun 2008, 9:16 PM
#5
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: PayPal checkout hanging?

Note: you appear to be missing these from your stylesheet ...

.hiddenField {
	display: none;
}
.visibleField {
	display: inline;
}