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How to issue credit card refund?

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4 Jun 2008, 5:05 PM

triangleman42

New Zenner

Join Date:: May 2008
Posts:: 9
Plugin Contributions:: 0

How to issue credit card refund?

We use authorize.net for payment processing. Can we issue refunds or partial refunds via the zen-cart admin interface or must we do this through authorize.net?

Is it possible to issue a refund without getting the CC # from the customer again?

thanks,
Josh

4 Jun 2008, 6:33 PM

stevesh

Black Belt

Join Date:: Feb 2005
Location:: Lansing, Michigan USA
Posts:: 19,793
Plugin Contributions:: 2

Re: How to issue credit card refund?

I don't use authorize.net, but most CC processors offer a control panel where refunds, etc. are done.

You'll be able to choose a transaction to refund, so you won't need to contact the customer again.