paypal express taking SIX pages in order for me to checkout!

Okay so I got Paypal Express Checkout working...but it takes SIX pages to checkout. It goes through all the motions on my site, through two pages on paypal's site, and then goes through ALL the motions on my site again before finally working. Any suggestions? Here are the screenshots in order...

shopping cart on my site...hitting the paypal express button on the lower left mid

takes me to paypal login screen

paypal reviewing your information

then takes you back to step 1 of shopping cart

step two of the shopping cart

the third step of the shopping cart, and the SIXTH page in the process?

Any suggestions yall have would be wonderful. I just read something about turning off gift certificates maybe? What does that entail? Where would I do that at?

Thanks in Advance for you help! This forum is wonderful, and I've gotten so much great advice here.

I just went and disabled both GIFT CERTIFICATES and PROMOTIONAL COUPONS via here.....

Admin> Modules> Order Totals> Gift Certificates> uninstall

and tried it again, and it still takes Six pages ?? Any ideas?

Im still having a lot of trouble with this...why does it take me back to my site? Most other paypal express checkouts just go straight to paypal and then bing! Any suggestions?

also having this problem when someone signs up for an account during the checkout process.

svakanda:

Im still having a lot of trouble with this...why does it take me back to my site? Most other paypal express checkouts just go straight to paypal and then bing! Any suggestions?

I am having the same problem, ever since installing the paypal patches on 1.3.7

paypal express is required to come back to the site,

paypal express only pre-authorizes the sale amount,
shipping and taxes etc are all added after the fact, ( these cant be added before because ZC dosnt know the address information )

Merlinpa1969:

paypal express is required to come back to the site,

paypal express only pre-authorizes the sale amount,
shipping and taxes etc are all added after the fact, ( these cant be added before because ZC dosnt know the address information )

I'm not 100% sure, but I think it used to accelerate the order and reduce the steps involved. Did paypal alter the flow somehow? As it is right now, there seems little if any benefit to express vs standard.

No its used so that a user dosnt have to create an account on the host site.

add to cart

go to cart

hit express

login to paypal

verify order

comeback to shop and complete order, shipping and confirmation

Merlinpa1969:

No its used so that a user dosnt have to create an account on the host site.

add to cart

go to cart

hit express

login to paypal

verify order

comeback to shop and complete order, shipping and confirmation

hmmm... don't see a whole lot of advantage for that vs. normal processing. it's weird going to PP to approve payment before final amount and shipping address are entered. some of the dialogs are shared between standard and express payments that at the very least will need to be very carefully worded to work in both scenarios.

for now, I am disabling express payments to provide a simplified checkout process. I could swear that in the past express payments actually provided a convenient shortcut to the normal paypal payments. seems something has changed...

No nothing has changed

Merlinpa1969:

No nothing has changed

express == !express

Express means DONT create a user account on shop site,

Pleas describe HOW you think this should work,
exactly HOW should ZC add shipping charges? and confirm order ( needed to trigger the order iteslf )

This is the way its been since ZC incorporated it, ( required to use paypal pro )

Sorry you dont like it but not much to do about it

Merlinpa1969:

Express means DONT create a user account on shop site,

Pleas describe HOW you think this should work,
exactly HOW should ZC add shipping charges? and confirm order ( needed to trigger the order iteslf )

This is the way its been since ZC incorporated it, ( required to use paypal pro )

Sorry you dont like it but not much to do about it

just saying it doesn't seem to offer much versus standard payments, at the price of a more complicated checkout process with potential for user confusion. I've disabled express payments for now.

Merlinpa1969:

Express means DONT create a user account on shop site,

Pleas describe HOW you think this should work,
exactly HOW should ZC add shipping charges? and confirm order ( needed to trigger the order iteslf )

This is the way its been since ZC incorporated it, ( required to use paypal pro )

Sorry you dont like it but not much to do about it

Tony, congrats on passing #15,000!

Thanx,
15000 has taken FOREVER.

and I agree I dont like paypal express, I also dont like paypal IPN or google checkout

I dont like anyting that takes the cleint from the site, and gives them a chace to change mind or let a third party screw something up

Merlinpa1969:

Thanx,
15000 has taken FOREVER.

and I agree I dont like paypal express, I also dont like paypal IPN or google checkout

I dont like anyting that takes the cleint from the site, and gives them a chace to change mind or let a third party screw something up

So Tony,

What is your dream setup for payment processing with the current ZC capability?

From the customers point of view, there is no indication this is an express route. Its only a name PayPal gave it early on and has stuck. The button just says pay using PayPal.

Please note - We did not name the PayPal program, they did.

Sorry, I had no intentions to imply that. :oops:
:blush::blink::cool::smile:

:smile: No offense taken, just figured that it should be clarified.