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Google Checkout SSL Errors (host = startlogic.com)

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Started by azzxxxc on 10 Jun 2008, 12:31 AM · Views: 3,226

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10 Jun 2008, 12:31 AM
#1
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azzxxxc

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Google Checkout SSL Errors (host = startlogic.com)

startlogic is my host, has anyone gotten google checkout working without issues on startlogic?

I've got:
zen cart: installed and seemingly working.
google checkout module: installed and enabled (hooked up to sandbox.google)
all other payment modules: disabled.

issue: I go through the checkout process all the way until I get to the link on the google checkout site to return to the store. Half the time it brings me to a timed out page, half the time to a success page. But it never updates zencart in any way (the items are still in the cart, and no "new orders" in the admin area)

at the same time, at google checkout's "Tools" > "Integration" I get this error every time:

We encountered an error trying to access your server at https://fareastl.startlogic.com/ztest/googlecheckout/responsehandler.php -- the error we got is: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: basic constraints check failed: pathLenConstraint violated - this cert must be the last cert in the certification path

startlogic tells me in their controls panel that my SSL is:
https://<MyUserName>.startlogic.com/<any_dir>/<any_file>

I've used that in my configure.php files (and set them back to read only).

My google checkout's "Settings" > "Integration Settings" has the API callback URL set to:
https://<MyUserName>.startlogic.com/zencart/googlecheckout/responsehandler.php

I hate adding new post to support forums because I find it hard to believe I'm the first to have a problem... but man... I've been reading for days now with no luck on this... I'd be so grateful if someone recalled some specific post with this issue and could give me a link.

Also, has anyone written a step-by-step, "how to install google checkout for zen cart" tutorial? I know it should be as easy as following the directions that come with the module, but I'd be so nice to see the extra steps that may be assumed or something... maybe we can start a "installing google checkout for zen cart" wiki page on it or something... I don't know, I'd just like to save the next person the headache.

thanks for reading, and for any help/advice,
~Danny
sorry so long

10 Jun 2008, 6:06 PM
#2
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azzxxxc

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Re: Google Checkout SSL Errors (host = startlogic.com)

I got in contact with another person who's got a website with google checkout that runs on startlogic. They say they're getting their SSL through startlogic and everything seems to work.

They did ask a very good question: Is your Domain name on the same host?

for a brief moment I thought: "oh crap! the domain name is NOT hosted by startlogic! maybe google is getting a cart from https://www.mysite.com and trying to return to https://myusername.startlogic.com and instantly having an issue....!"

so I changed my config files to have no reference of "www.mysite.com" and instead use:
http://myusername.startlogic.com
https://myusername.startlogic.com

and tried again, but no luck. it's the same error...

as soon as I get this thing working, I"m going to turn my notes into a step by step tutorial with a bunch of "watch-out, this caused me a problem" sprinkled throughout.

does anyone have any ideas?

2 Sep 2008, 2:17 AM
#3
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Re: Google Checkout SSL Errors (host = startlogic.com)

I am also with startlogic and am having the same issue, I put in a trouble ticket they say the problem is on my end

2 Sep 2008, 2:44 AM
#4
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Re: Google Checkout SSL Errors (host = startlogic.com)

azzxxxc:

I got in contact with another person who's got a website with google checkout that runs on startlogic. They say they're getting their SSL through startlogic and everything seems to work.

They did ask a very good question: Is your Domain name on the same host?

for a brief moment I thought: "oh crap! the domain name is NOT hosted by startlogic! maybe google is getting a cart from https://www.mysite.com and trying to return to https://myusername.startlogic.com and instantly having an issue....!"

so I changed my config files to have no reference of "www.mysite.com" and instead use:
http://myusername.startlogic.com
https://myusername.startlogic.com

and tried again, but no luck. it's the same error...

as soon as I get this thing working, I"m going to turn my notes into a step by step tutorial with a bunch of "watch-out, this caused me a problem" sprinkled throughout.

does anyone have any ideas?

Is SSL working on your site otherwise? You would usually see the "https:" when you log in to your cart and likely when you log in to your admin. If this is OK, then check your congif.php files to see the path that was entered there for "HTTPS". Use this path when configuring Google integration. (Add "/googlecheckout/responsehandler.php") Sometimes the https isn't immediately obvious.

If your SSL is not working on your login pages, you will have to work with your host to get the right path names.

6 Sep 2008, 2:20 PM
#6
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Re: Google Checkout SSL Errors (host = startlogic.com)

azzxxxc:

My google checkout's "Settings" > "Integration Settings" has the API callback URL set to:
https://<MyUserName>.startlogic.com/zencart/googlecheckout/responsehandler.php

I don't know if this helps, but the link you have in the error message with "startlogic.com/ztest/googlecheckout" seems to connect. When I tried it I got a login form. That's good.

The path you have above with "startlogic.com/zencart/googlecheckout" does not.

6 Sep 2008, 2:25 PM
#7
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Re: Google Checkout SSL Errors (host = startlogic.com)

letsmod:

https is working perfect on my zen cart and my forums

https://vgcrepai.startlogic.com/zen

https://vgcrepai.startlogic.com/forums

I used your url above and added "/googlecheckout/responsehandler.php" I got a login dialog, which suggests that the page is there. I got a slightly different authentication message after closing the dialog.

It appears that you do not have GCO enabled, as I did not see Google buttons on your login page.

10 Sep 2008, 7:19 PM
#8
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Re: Google Checkout SSL Errors (host = startlogic.com)

i turned GCO off in admin, because when people try to check out with google checkout it start the order process all over again. I do get a google checkout login when I do the respone handler, but it never actually finalizes the order

10 Sep 2008, 7:40 PM
#9
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Re: Google Checkout SSL Errors (host = startlogic.com)

I got it working, woohoo

I made one simple error, the tepmlate I used did not have a template folder, so I created that added the files int he proper location and BAM, it worked, except they can only use google checout link in main order page, there is no GCO option if you go to verify the order

:clap: