[Done v1.3.9b] PayPal Direct Payment State Field Missing

On every PayPal direct payment transaction, our state field is missing from the shipping address and billing address. It appears on the customers address. It would seem that it is not being passed to PayPal properly during the checkout process.

We are a UK store running 1.3.8a, with WPP and PEC set to PayFlow UK.

We had a problem regarding country fields not being passed properly and both fixes outlined here: http://www.zen-cart.com/forum/showpost.php?p=526356&postcount=9 have been applied, although these problems don't address the county/state field problem.

We have also applied this probably unrelated bugfix: http://www.zen-cart.com/forum/showthread.php?p=557419

Other info:
This was a 1.3.8a clean install.

We have installed: European Shipping (table), United Kingdom Zone Rates for Couriers, two other UK based zone rate shipping options, and International Shipping (zones).

Add-ons installed: Super Orders 2.0, Admin Notes file, Capitalize Signup Fields 1.0b, Categories Menu Yahoo Tree Menu with Ajax, Google Sitemap Admin, Orders Exporter, Sales report, About Us Page.

VAT of 17.5% is applied to all products and shipping

Any help would be much appreciated.

PS, it shows as a blank line as follows:

Customer:
Name,
Address,
Address,
County/State,
Postcode
Country

Shipping Address:
Name,
Address,
Address,

Postcode
Country

Billing Address:
Name,
Address,
Address,

Postcode
Country

I too am having the same problem with a blank line for county/state in the shipping and billing address on the invoice, although county/state is filled correctly for the customer address.

Ive applied the 2 fixes for the country code, but as Ive only had native UK buyers in the short time Ive had website payment pro active so I dont know if there is an issue with the country, but I do know that after these 2 fixes I still have a blank county/state, although the county/state is filled for the customer details.

Please can I have some pointers as to what to change to correct this problem.

paypaldp
optionsAll: Array
(
[ITEMAMT] => 25.98
[SHIPPINGAMT] => 3.75
[AMT] => 29.73
[STREET] => 16 Lane Road
[ZIP] => HX3 7XX
[CITY] => Hereford
[STATE] => "blank" .... should be Herefordshire
[COUNTRYCODE] => GB
[EXPDATE] => 022011
[EMAIL] => address##################
[PHONENUM] => 09244087671
[BUTTONSOURCE] => ZenCart-DP_us
[CURRENCY] => GBP
[IPADDRESS] => 99.99.99.99
[CARDISSUE] =>
)

optionsNVP: Array
(
[PAYMENTACTION] => Sale
)

optionsShipArray
(
[SHIPTONAME] => Ricky Smith
[SHIPTOSTREET] => 16 Lane Road
[SHIPTOCITY] => Hereford
[SHIPTOZIP] => HX3 7XX
[SHIPTOSTATE] => Hereford ..... Should be Herefordshire
[SHIPTOCOUNTRYCODE] => GB
)

Rest of data:
99.99 99 99 Ricky Smith MasterCard

The details that are emailed to the customer to confirm their purchase contain the correct shipping and billing address with the county being correct.

The Paypal notification emai is incorrect as the address is as follows ...

Postage Information

Address Ricky Smith
16 Lane Road
Hereford, Hereford ... the 2nd Hereford should be Herefordshire
HX3 7XX
United Kingdom

I am using Zencart 1.3.8 and the version of code in

incl / mod / payment / paypalwpp.php is

• @version $Id: paypalwpp.php 7620 2007-12-11 19:12:46Z drbyte $

  /****************************************
  * Do EC checkout
  ****************************************/
  // do not allow blank address to be sent to PayPal
  if ($_SESSION['paypal_ec_payer_info']['ship_street_1'] != '' && $_SESSION['paypal_ec_payer_info']['ship_address_status'] != 'None') {
  $options = array_merge($options,
  array('SHIPTONAME' => $_SESSION['paypal_ec_payer_info']['ship_name'],
  'SHIPTOSTREET' => $_SESSION['paypal_ec_payer_info']['ship_street_1'],
  'SHIPTOSTREET2'=> $_SESSION['paypal_ec_payer_info']['ship_street_2'],
  'SHIPTOCITY' => $_SESSION['paypal_ec_payer_info']['ship_city'],
  'SHIPTOSTATE' => $_SESSION['paypal_ec_payer_info']['ship_state'],
  'SHIPTOZIP' => $_SESSION['paypal_ec_payer_info']['ship_postal_code'],
  'SHIPTOCOUNTRYCODE'=> $_SESSION['paypal_ec_payer_info']['ship_country_code'],
  ));
  $this->zcLog('before_process - EC-2', 'address overrides added:' . "\n" . print_r($options, true));
  }

  $this->zcLog('before_process - EC-3', 'address info added:' . "\n" . print_r($options, true));
  
  // If the customer has changed their shipping address, 
  // override the shipping address in PayPal with the shipping
  // address that is selected in Zen Cart.
  if ($order->delivery['street_address'] != $_SESSION['paypal_ec_payer_info']['ship_street_1'] && $_SESSION['paypal_ec_payer_info']['ship_street_1'] != '') {
    $_GET['markflow'] = 2;
    if (($address_arr = $this->getOverrideAddress()) !== false) {
      // set the override var
      $options['ADDROVERRIDE'] = 1;
      // set the address info
      $options['SHIPTONAME']    = $address_arr['entry_firstname'] . ' ' . $address_arr['entry_lastname'];
      $options['SHIPTOSTREET']  = $address_arr['entry_street_address'];
      if ($address_arr['entry_suburb'] != '') $options['SHIPTOSTREET2'] = $address_arr['entry_suburb'];
      $options['SHIPTOCITY']    = $address_arr['entry_city'];
      $options['SHIPTOZIP']     = $address_arr['entry_postcode'];
      $options['SHIPTOSTATE']   = $address_arr['zone_code'];
      $options['SHIPTOCOUNTRYCODE'] = $address_arr['countries_iso_code_2'];
    }
  }
  // if these optional parameters are blank, remove them from transaction
  if (isset($options['SHIPTOSTREET2']) && trim($options['SHIPTOSTREET2']) == '') unset($options['SHIPTOSTREET2']);
  if (isset($options['SHIPTOPHONE']) && trim($options['SHIPTOPHONE']) == '') unset($options['SHIPTOPHONE']);
  
  // if State is not supplied, repeat the city so that it's not blank, otherwise PayPal croaks
  if ((!isset($options['SHIPTOSTATE']) || trim($options['SHIPTOSTATE']) == '') && $options['SHIPTOCITY'] != '') $options['SHIPTOSTATE'] = $options['SHIPTOCITY'];
  

You're posting in a thread that's talking about Website Payments Pro (Direct Payment), but you've posted code from Express Checkout.
Is this happening when customers do checkout by entering CC details on your site? Or when they pay after first being redirected to PayPal's site?

I'm definitely experiencing this problem with WPP.

To add to my previous post, it's not on all of the transactions, but seems to only affect UK addresses.*

*This statement is based on trawling through our 50 most recent transactions, not from checking them all.

Hi Dr. Byte

I can see now that I have posted the wrong programming code.

The problem of the missing state is happening with paypaldp and the log was taken from a buyer whos state/county was blank and had paid by paypaldp.

Ive just signed up to Paypal to pay the monthly fee for the direct payments.

Every paypaldp transaction has so far had its state/county blank on the shipping and billing information on the
admin / customers / orders.

So far I have only had uk buyers pay by the direct payment option although I do sell to non-uk buyers.

fergusmacdonald has shown the addresses being displayed exactly as they are appearing for me.

How exactly have you configured things for customers to enter their county? ie: Herefordshire

Unfortunately, It's now been so long that I can't remember exactly.

I have 2 folders in my list of installed add-ons which are:

http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=369

http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=299

I'm not sure which (or both if possible) have been installed. Since then, we have added a couple of zones as we've seen fit.

We let customers choose the zone via the dropdown.

Okay, so they're choosing the country from a pulldown, and not keying it free-hand into a text field?

When a customer enters their county on the login screen there is a pull-down menu to select Herefordshire and other counties from.

There is no problem with the customers county being set up in customers address.

I have one page checkout by Nunimix and the first time the
shipping and billing address is encountered is on this screen where it is pre-filled, presumably using the county from the customer address.

The county is appearing on the screen correctly for both billing and shipping addresses.

On this same screen the credit card details are entered for the direct payment.

The customers shipping and billing addresses can be edited on this same screen. Most customers have shipped and billed to their own address and I have had a customer mail to a different shipping address. In all cases the shipping and billing address were blank in admin / customers / orders

Edit /includes/modules/payment/paypaldp.php
around approx line 1383 (in v1.3.9a), you'll see this section. Add the highlighted code as shown:```
case 'CH':
$info['state'] = '';
break;
[B] case 'GB':
break;
[/B] default:
$info['state'] = '';

Bingo !!!

Thank you Dr. Byte Ive just put my own credit card transaction through to test the change and the county/state field is now filled correctly in the shipping and billing address and also is filled in the Paypal notification email.

Also, Ive by chance just had a sale go through on a different 1.3.8 zencart website (its this websites first paypaldp transaction ever).
And that website is showing the same missing state problem, so now that can be corrected too.

Thank you so much.

Made the change and first order through looks good!

Thanks for your help Dr Byte...I'm glad this has been picked up and resolved.