Urgent help please!

I have just made my site live however had a few ftp issues last night and it seems something has happened to some of my images and links.

https://www.youchoosegifts.com.au

There are a few things that need sorting out but the urgent issue is the fact that images are not showing even though the files are definitely there. I've tried uploading the images again but this doesn't seem to work.

I have this problem with my subcategory images. You will see if you click Books that the images for this are fine. If you then click gift hampers you will see the links but no images. (I have not yet uploaded files for sub category sweet and wine).

I am having a similar problem with certain images. If you type tiger wrap in the search bar you will see what I mean.

The images aren't showing when you go to the product page either. :censored:

So frustrated as it was all working fine last night until my file transfer stopped half way. I ended up deleting the whole thing and transferred the files across this morning only to find out the hosting company had forgotten to increase my server space which is why I had all the problems transferring the files across.:frusty::frusty::frusty:

Any ideas pleas? :cry:

Other non urgent issues are;

• Paypal sign is too far too the right in the side box
• Favourites (bookmark) side box is too far to the right in firefox but ok in IE
• If you search for a product e.g fruit - the price is shown however it is so far up it looks like it belongs to the product above. Is there a way of increasing the space between the products listed?
• If you search Summer Gift Box and click on to read more info you will see that the attributes are all over the place. I can't figure out how to move them. Its set to show 4 across.

Now that the site is live I really need to get this sorted out asap.

Thanks in advance

Just a couple of things for starters.
You have the sideboxes (columnOne and columnTwo set at 150, a center image on the main page that is 650 wide, and the mainWrapper set at 70%. That means the site will not present correctly until the browser is showing 1360 pixels in width:shocking: I'd lose the 70% to something like 900px and resize the image to somewhere around 400px.

The product images you are talking about show that the cart is looking for them in a thumbnails directory. Did you create that directory or are you using something that does?

The Paypal image is 150 in width and will not fit in a 150 wide column, inside a box, with a border.

For the favorites, add the following to the stylesheet.

#boomarksidebox {
Margin-left: -0.5em;
}

Adjust accordingly

Thanks for your advice. I'll get on to this straight away.

I've checked the images and there is a thumbnails folder in the main image folder. Funny thing is that the images are in there and are still not showing up.

I did try moving all the images to the main directory they are all named _sm however this hasn't worked either.

Any other idea?

Thanks

I've figured out what the problem was with all the images. It was due to the installation of EZ Thumbnails. I can't say exactly what it was that was causing the problem but as soon as the mod was removed all the images miraculously appeared.

:clap:

Just have to sort out the other issues now.

I added the code to the css re: bookmark and kept changing the margins however it hasn't made any difference and I didn't see any changes at all. Is it likely the code would need altering elsewhere?

I've also tried to change the main wrapper to 900px as suggested and this worked fine however the side boxes didn't move with it. Exactly which areas do I need to change. I also changed the image size prior to doing this.

I'm learning a hell of alot as I go along (having no coding knowledge at all) and alot of it is by trial and error. I don't know how I would have got on without this forum though.

Appreciate your help and valuable feedback.

Thanks

No worries Mate. Glad you got some of it working.

As with the thumbnails, you will need to do two things together to get the side boxes to move. First, the 900 px setting and then resize the image to around 500 in width. I also note that the "You Choose Gifts" image is 998 in width.

On the stylesheet entry, make sure it is at the end of your stylesheet in the ycg/css directory.

You also need to take a look at your site's validation. You have some violations that are going to give you grief until they're fixed.

Another reason that some of your images may not be showing too well is that Linux doesn't play well with JPGs starting with a capitol letter.

I have now changed the images to the sizes you suggested however are still unsure exactly what I need to change in the css.

I know I need to change the width of the main wrapper but is this all I need to change?

With regards to the paypal image. Is there anyway of changing the size or do I have to leave it that way? I've taken the code from the paypal website. Or should I just make the side boxs a little wider say 160px?

I've also changed all of the &'s to read as & so hopefully this will correct the majority of the errors. I'm not too sure about the other errors because they seem to be code that was already there.

What does inserting implicit <marquee> mean?

It's a pity you can't just change the page source. I'm not too bad at understanding the page source but aren't too sure where I need to go when it comes to changing the errors.

If you could point me in the right direction it would be appreciated and thanks for all your help so far.

Your giftsblue.gif is still 650x275. 450x190 would work better.

I wouldn't Chang the main wrapper size as everything will fit nicely once the giftsblue.gif is resized.

Around line 196 of your stylesheet, change the line "background-repeat: repeat-x;" to read "background-repeat: no-repeat;".

I wouldn't keep the favorites box but, if you do want to keep it, add the following to the end of your stylesheet:
#boomarksidebox {
Margin-left: -0.5em;
}

The marquee errors are connected to the mod you're using in the "Featured [more]" sidebox. You really need to test things like that in all browsers to make sure it doesn't go bonkers.

The first significant error that the Validator talks about is connected with the greeting class. Use the Developers tool kit in the admin to search for class="greeting" to find the right file to get rid of the lonesome </a> that shows up on line 166 of the source.

Then, in the define_main_page, where you entered the giftsblue.gif image, there's a lone <br <a/ <p><code></code></p> that should either come out or be changed to <br />. You may need to click on the <> in the editor to see the code.

Those should keep you busy for a while.:P Meanwhile, I think I need to have a meat pie.:yes:

I've now resized the gifts image to 450 x 190 and have changed the main wrapper from 70% to 900px? It looks so much better.

Glad you answered the background query. That was the reason I made the image so big in the first place. I couldn't figure out how to stop the image repeating.

The bookmark side box still shows the same regardless of whether or not the additional code is in the css. Maybe I will look at removing it.

With the marquee errors, does this mean that it currently has a problem or it could potentially have a problem in other browsers?

I've searched the two documents concerned re: glass="greeting" and the only two files it concerns is the tpl_index_categories.php and tpl_index_default.php Believe it or not there isn't a </a> anywhere to be seen in either documents.

I've also sorted out the define main pages.

:clap::clap::clap: Thank you sooooo much!

I don't suppose I could be cheeky and ask you to have a quick look at one other area.

The attributes look awful for Summer Gifts Box. I need to have all the images aligned some how.

Hope you enjoyed your pie and thanks for your help.

Thanks

:oops:> dbltoe:

I wouldn't keep the favorites box but, if you do want to keep it, add the following to the end of your stylesheet:
#boomarksidebox {
Margin-left: -0.5em;
}
Should have been:
#bookmarksidebox {
Margin-left: -0.5em;
}

Gotta fire that keyboard!

As to the attributes....
First, add to the css:

#productAttributes h3 {
color: #000000;
}

This will fix the hidden "Please Choose:"

As to the attribute pictures...

Go to Admin >> Catalog >> Option Name Manager and click on the Option Values button then the option names button. Click on edit for whichever option it is for the summer basket. Amazing what all you can do there.

Pie is always good. Our son was in Manly for three years with Dell. He fell in love with the pies and opened a restaurant in Austin. Boomerang's Pies. yumm

Can't believe I missed that.

I've added the code as follows to the css and changed the attributes. I don't know why but I did change the number of images per row through the options values but whatever I changed it to made no difference. It all works fine now though.

The only other thing I would like to sort out is the text to be displayed above each text box rather than to the left. This would make it look much neater.

Manly is a fantastic place and where I was born. Great restaurants and beach. I now live about 45 minutes away from Manly because of prices being so ridiculously high. Ask him if Shakespear's Pies rings a bell! :smile:

Thanks
Christina

Without doing a lot of freakish stylesheet coding, the easiest way to fix the text positioning is to bring the file includes/templates/template_default/templates/tpl_modules_attributes.php to your computer.

Change line 30's <h4 class="optionName back"><?php echo $options_name[$i]; ?></h4> to <h4 class="optionName rear"><?php echo $options_name[$i]; ?></h4>

The back call of float left is what's causing the look. Changing it to rear still gives the ability to adjust things with the css.

Also, while you're digging in files, you still need to hard code the width=140 into the PayPal logo.

Shakespeare's was Jack's first taste and a big help in keeping the Aussie flavors while incorporating a few with a Texas flair. Well noted for flaky crust and chunks of meat.

Perfect! :clap:

Re: the paypal logo - Do I change the width in the css or is it somewhere else?

My mouths watering just thinking of a Shakespeare pie. I'm starving!

The sidebox calls the image file from Paypal so you'll have to bust the hard code for the file and add the width style to the file.

Thought you might want a look at a Texas Aussie Pie.

I ended up saving the image and putting in a link to paypal. Seems to work ok.

Well, all my problems are now sorted thanks to you!

Thanks for all your help and time. It's difficult when you haven't done things before and it's only thanks to people like you that we can learn as we go and gain valuable experience. I'd like to think that I will be able to help others in the near future.

Would it be ok to drop you an email if I need help when I set up my USA store sometime in the near future?

Thanks
Christina
:bigups::cheers:

P.S
That pie certainly looks mouth watering!

emails are fine but I try to keep them to a minimum and mostly when someone is providing confidential information.

Otherwise, keeping the correspondence in the forum might just help some other folks as well.

For instance, in your site you have several instances of attribute options. For example the Dynamic Dad. As it is set now, I can order the item and you have no way of knowing that I really want the Fathering from the Fast Lane as the system does not "force me" to choose. As it is now, I can simply click on "add this to my cart" and the order is accepted. It's also a bit confusing in that the book titles are neither in quotes nor italics.

To "force" a user to choose an option, you would add "Please Select..." as an option value for Book Options. Then, using the Attribute Controller, you would edit the Dynamic Dad attributes to add "Please Select...", make it the default, and make it for display only. Also set its sort order to 0 and the others to something like 10 and 20. I do that in case I later need to add something in between the options. Then, "Bob's your Uncle":P

Great tip learned long ago from Ajeh.

Great! Thanks for the additional tip. I'll have at look at that now. It was nice having the weekend to relax for a change.

Thanks

Since fixing up my site I decided it was time to launch the UK site.

The UK site was suppose to be the same as the Australian site so I phoned my hosting company and they told me it was simple enough and all I had to do was transfer the files across and I could start editing.

Unfortunately my database was lost during the process so I've had to re-enter all my products etc which was a bit of a nightmare.

I'm having trouble getting the price to show correctly. Please see the following link;

http://http://www.youchoosegifts.com.au/index.php?main_page=index&cPath=38

The price is to high and looks like it is for the product above. Is there anyway of moving this down or alternatively moving the price to under the item name. Also is it possible to sort these into price order automatically or is the only way of doing this by clicking the price link? If at all possible I would prefer it to show in price order but it doesn't look like this is an option through admin.

Secondly, I'm back to square 1 with my uk site. What is the easiest way to duplicate the site and which files would I need to change so that it doesn't change https://www.youchoosegifts.com.au :frusty:

My understanding is that I need to change the config files but is that all that needs changing?

I also didn't realise that the database wasn't held in a different location so although I backed up my files held in the https folder apparently the database has to be backed up separately. I won't be making this mistake again.

Thanks