Forums / Managing Customers and Orders / returning customers getting fatal error

returning customers getting fatal error

Locked

Results 1 to 3 of 3

This thread is locked. New replies are disabled.

26 Jun 2008, 3:19 AM

jvan

New Zenner

Join Date:: Jun 2008
Posts:: 1
Plugin Contributions:: 0

returning customers getting fatal error

This is the type of error returning customers are getting:

Fatal error: Maximum execution time of 30 seconds exceeded in /home/coordina/public_html/shop/includes/classes/db/mysql/query_factory.php on line 165

Any help would be appreciated!

25 Aug 2008, 3:44 AM

rabbitreborn

New Zenner

Join Date:: Jan 2008
Posts:: 1
Plugin Contributions:: 0

Re: returning customers getting fatal error

I am getting basically the exact same error.

Fatal Error: Maximun execution time of 30 seconds exceeded in /home/*****/public_html/zencart/includes/classes/db/mysql/query_factory.php on line 177

Also, the line number changes randomly each time they get the error AND I no longer am receiving emails from my storefront when new customers sign up or orders are placed.......

please tell me someone out there has a clue what can be causing this.......

26 Aug 2008, 3:58 PM

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: returning customers getting fatal error

If your site has been running without issue and you have no changes, have you checked with your hosting site to see if they might be aware of a problem such as a change on the server that you are not aware of?