Forums / General Questions / who's online issue

who's online issue

Locked

Views: 1,000

Results 1 to 5 of 5
This thread is locked. New replies are disabled.
26 Jun 2008, 5:19 PM
#1
squaregum avatar

squaregum

New Zenner

Join Date:
Dec 2007
Posts:
26
Plugin Contributions:
0

who's online issue

I don't recall changing anything lately to my shop, but lately when I have a customer online I can see she has an active cart with things on it, but I cannot see what she has on it. I remember I was able to see what was in the cart.
Any ideas?
Thanks

26 Jun 2008, 7:22 PM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: who's online issue

You should be able to see the customer's cart by clicking on that customer and it will show on the right ...

Have you changed anything on the whos_online.php file?

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!

19 Sep 2008, 3:12 PM
#3
karmacharms avatar

karmacharms

New Zenner

Join Date:
Apr 2007
Posts:
36
Plugin Contributions:
0

Re: who's online issue

I'm also having this issue, how was this resolved please? I have reuploaded the whos_online.php file and still no right side box that shows me cart contents like in 1.3.7

Karma Charms, LLC - Because Big Dogs Have Extra Charm
Catering to large and giant breed dogs
http://www.karma-charms.com

19 Sep 2008, 3:44 PM
#4
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: who's online issue

Check your file:
/includes/configure.php
/admin/includes/configure.php

The line:

  define('STORE_SESSIONS', '');

to read:

  define('STORE_SESSIONS', 'db');

See if that doesn't now show ...

WARNING: this will break the sessions of anyone online so you might want to wait until it is quiet ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!

19 Sep 2008, 3:50 PM
#5
karmacharms avatar

karmacharms

New Zenner

Join Date:
Apr 2007
Posts:
36
Plugin Contributions:
0

Re: who's online issue

That was it, thanks Ajeh! My includes/config was fine... but my admin one was set to file system storage vs database :)

Karma Charms, LLC - Because Big Dogs Have Extra Charm
Catering to large and giant breed dogs
http://www.karma-charms.com