New Zenner
- Join Date:
- Jul 2007
- Posts:
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Upgrading from 1.3.7 to 1.3.8 - clicking on 'Upgrade Database' giving error Time Out
I am trying to upgrade from 1.3.7 to 1.3.8. I have chosen to be prudent and make a duplicate of my database first, which has the prefix 'zenupgradetest_zen' opposed to the regular 'zen_'.
I navigate to http://www.yesmagazine.org/store1.3.8/zc_install/index.php to run the update. A couple of issues:
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On the first Setup page, it is complaining that it can't find the directory /admin, which is due to me following the recommendation to renaming it. Can I safely ignore this?
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When I click 'Database Upgrade' it spins for maybe five seconds then takes me to a page titled: Zen Cart™ Setup - Time Out. It lists a few possible reasons for the error. None of them seem to be true; going back to the previous page shows that session support is on, the /cache directory is writeable, and it seems unlikely that a timeout has occurred in 5 seconds.
Can anybody help me with what to do next?
Kevin