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How to cancel WebSite Payments pro account at paypal.com?

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2 Jul 2008, 9:21 AM
#1
misty avatar

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How to cancel WebSite Payments pro account at paypal.com?

Can someone explain how to cancel website payment pro UK account
please? Looked in paypal account profile.. do not see any option
for this task..
TIA

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2 Jul 2008, 10:42 AM
#2
drbyte avatar

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Re: How to cancel WebSite Payments pro account at paypal.com?

My first reaction, short of contacting PayPal support, is to suggest logging a ticket via https://www.paypal.com/mts

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2 Jul 2008, 12:28 PM
#3
misty avatar

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Re: How to cancel WebSite Payments pro account at paypal.com?

DrByte:

My first reaction, short of contacting PayPal support, is to suggest logging a ticket via www.paypal.com/mts
Thanks..thats what I thought after discovering not possible to
cancel via Merchant Control panel.
Finally discovered correct method
i.e.
as follows:
contact via email payflow-support at paypal.com, quoting
Merchant ID and Contract number...they will then give you details.
This method applies to UK accounts..maybe different for USA etc

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2 Jul 2008, 6:28 PM
#4
drbyte avatar

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Re: How to cancel WebSite Payments pro account at paypal.com?

Another variation:

PayPal UK:

For UK PRO, the client must contact UK PRO Merchant support (Business
Support) on 08707301881 or email [email protected] to request
cancellation of their Pro agreement.

PayPal's monthly fee for UK PRO is charged in arrears (if the seller
processed PRO payments in June they will be charged, however because it
is so early in July we would cancel out their July Invoice.

Is there a particular reason why you're canceling?

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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.