Disable order status change emails

2 Jul 2008, 8:53 PM

#1

prs317

New Zenner

Join Date:: Jun 2008
Posts:: 45
Plugin Contributions:: 0

Disable order status change emails

Is there a way to disable Zen from sending an email when the status is changed to delivered?

Thanks!

3 Jul 2008, 5:58 AM

#2

swguy

Administrator

Join Date:: Feb 2006
Location:: Tampa Bay, Florida
Posts:: 10,690
Plugin Contributions:: 56

Re: Disable order status change emails

Uncheck the "notify customer" checkbox - doesn't this do what you want?

3 Jul 2008, 11:32 AM

#3

prs317

New Zenner

Join Date:: Jun 2008
Posts:: 45
Plugin Contributions:: 0

Re: Disable order status change emails

Totally missed that check box. I tested it once and started scouring the admin panel. Thanks!

17 Aug 2008, 2:13 AM

#4

idtags

Zen Follower

Join Date:: Aug 2005
Posts:: 315
Plugin Contributions:: 0

Re: Disable order status change emails

Is there setting in admin to turn it off permanetly.
Reason for that is, PayPal sends this e-mail when shipping label is printed.
This makes redunded duplication.

Thanks.

24 Feb 2010, 7:17 PM

#5

marcopolo

Totally Zenned

Join Date:: May 2008
Location:: United States
Posts:: 516
Plugin Contributions:: 2

Re: Disable order status change emails

I'm looking to disable JUST the order status emails, anyone know how to do this?

24 Feb 2010, 7:29 PM

#6

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 177

Re: Disable order status change emails

Sure: exactly as stated earlier: > swguy:

Uncheck the "notify customer" checkbox - doesn't this do what you want?

24 Feb 2010, 7:36 PM

#7

marcopolo

Totally Zenned

Join Date:: May 2008
Location:: United States
Posts:: 516
Plugin Contributions:: 2

Re: Disable order status change emails

Understood, I mean in the code. I have a script that moves orders around automatically based on where it is in production and I do not have to manually edit them once they are for exampled shipped.

I am now setting up a new email system and do not want zen cart to send out status emails because this new system will do it

Thanks for the quick response!

24 Feb 2010, 7:44 PM

#8

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 177

Re: Disable order status change emails

The order-status emails are sent by the /admin/orders.php script when you use that script to do your manual on-screen updates.

If you've written your own script to "move the orders around" and that script is sending emails, you'll want to edit your own code to stop sending the emails.

24 Feb 2010, 7:56 PM

#9

marcopolo

Totally Zenned

Join Date:: May 2008
Location:: United States
Posts:: 516
Plugin Contributions:: 2

Re: Disable order status change emails

ok think I got it worked out..thanks!