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Gift certificate currency issues

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6 Jul 2008, 6:55 AM
#1
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mad_scientist

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Gift certificate currency issues

HI,

I can set up gift certificates and redeem them in an account with no problem.

This issue is when trying to apply the balance to an order in "step 2" the default currency which is COP pesos.

A gift certificate $10 US = $20,000 COP pesos.

In dollars it applies fine and proceeds to "step 3". When trying to apply COP balance to the same order I get this error.

"It appears that the amount you have tried to apply and your Gift Certificate balance do not match. Please try again"

I tried this solution and it still doesnt work, Any help with this will be much apprecciated Thanks.

http://www.zen-cart.com/forum/showthread.php?t=47705&page=2

9 Jul 2008, 7:27 AM
#2
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mad_scientist

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Re: Gift certificate currency issues

ANybody........ Im stuck

18 Jul 2008, 6:40 AM
#3
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mad_scientist

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Re: Gift certificate currency issues

Im Dying Here............................... geting alot of orders, hate telling people to switch currency to apply gift certificate. AnyBoDY??????

13 Aug 2009, 1:52 AM
#4
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Re: Gift certificate currency issues

One year old thread, but I'm stuck too ... :s

17 Dec 2009, 6:38 PM
#5
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Re: Gift certificate currency issues

I see no posts but have the same issue. Customer can only redeem gift certificate if it is in US$ and it doesn't recognize the other currency although it is shown.

Is there a solution out there.......

I have the newest version and this is an old thread, can someone please help!!!

I am From South Africa and we work in Rands

http://www.ebookhaven.co.za

The current setting is in Rand. You only need to change it to US$ and the gift certificate works..changing back to Rand and it doesn't.

17 Dec 2009, 7:08 PM
#6
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wilt

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Re: Gift certificate currency issues

k,

Let me run some tests and get back to you.