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VERY URGENT. Blank page after adding to cart.

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10 Jul 2008, 3:34 AM
#1
highhobbies avatar

highhobbies

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VERY URGENT. Blank page after adding to cart.

When you click add to cart, you get a blank page.

Here is the URL: Poker Store

I've searched and found posts like this but nothing recommended works. I used the error logging tool and no errors are found?!

Please help asap.. I have a huge order coming through in the morning.. This could be devastating.

I might be able to help out with a donation of some sort, if helped tonight.

THANK YOU!!!!
-George

10 Jul 2008, 3:46 AM
#2
drbyte avatar

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Re: VERY URGENT. Blank page after adding to cart.

You need to use the error logging tool to find out what PHP error you've got on your site.
https://www.zen-cart.com/tutorials/index.php?article=82 - step 2a.

If you've got it installed already, then it will be putting its logs in the /cache/ folder when errors occur, as long as its writable.
If you're not seeing anything there, but you're getting blank pages, then chances are you've not set the writable permissions on the folder, or you haven't put the error logging tool in the right folder.

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10 Jul 2008, 3:47 AM
#3
highhobbies avatar

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Re: VERY URGENT. Blank page after adding to cart.

WHAHHT?

It seems to work now..
What?!

11 Jul 2008, 8:36 PM
#4
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Re: VERY URGENT. Blank page after adding to cart.

DrByte:

You need to use the error logging tool to find out what PHP error you've got on your site.
https://www.zen-cart.com/tutorials/index.php?article=82 - step 2a.

If you've got it installed already, then it will be putting its logs in the /cache/ folder when errors occur, as long as its writable.
If you're not seeing anything there, but you're getting blank pages, then chances are you've not set the writable permissions on the folder, or you haven't put the error logging tool in the right folder.
Thanks, that answered my up coming question for www.onegreenmom.com

having a similar question, I will try this as well.

11 Jul 2008, 10:28 PM
#5
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Re: VERY URGENT. Blank page after adding to cart.

johnnydafro:

Thanks, that answered my up coming question for www.onegreenmom.com

having a similar question, I will try this as well.

Alright, now I am a little lost:

this begun after I uploaded a set of products using easy populate

[11-Jul-2008 13:44:09] PHP Warning:  session_start() [<a href='function.session-start'>function.session-start</a>]: Cannot send session cache limiter - headers already sent (output started at /home/content/o/n/e/onegreenmom/html/includes/configure.php:2) in /home/content/o/n/e/onegreenmom/html/includes/functions/sessions.php on line 108
[11-Jul-2008 13:44:09] PHP Warning:  Cannot modify header information - headers already sent by (output started at /home/content/o/n/e/onegreenmom/html/includes/configure.php:2) in /home/content/o/n/e/onegreenmom/html/includes/init_includes/init_templates.php on line 78
 

I have also installed Zen Lightbox 1.4 as well as EZ pages

To boot, I have tried using a different template, just to make sure I hadn't royal'd the one in use.

still nothin' but blank page.

suggestions?

11 Jul 2008, 11:20 PM
#6
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Re: VERY URGENT. Blank page after adding to cart.

Pro-Tip: Inspect the /include/configure.php file and remove any blank spaces or lines at the end of the file after ?> (trust me, it makes a big difference)

-Whitefrog

11 Jul 2008, 11:22 PM
#7
johnnydafro avatar

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Re: VERY URGENT. Blank page after adding to cart.

whitefrog:

Pro-Tip: Inspect the /include/configure.php file and remove any blank spaces or lines at the end of the file after ?> (trust me, it makes a big difference)

-Whitefrog

Success! :bigups:

That seems to have been the trick for my problem.