New Install - Can't access Admin

Hi everyone,

I am putting a webiste together for a friend, and have already hit a brick wall... I just installed everything and you can view the site here: http://www.thescrapbooknook.com.au/ but it wont let me log into admin!! It comes up with this error:

*2006 MySQL server has gone away
in:
[select * from coupon_gv_queue where release_flag='N']
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

2006 MySQL server has gone away
in:
[select count() as total from sessions where sesskey = 'cd0f88de8512f44cdf7c66e7e286815e']
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

Can someone please tell me what is wrong and how to fix it.
Thank you,
Simone

I am still no closer to a solution here, so if anyone can spare some time to help me out I would appreciate it.

I have added a php33 forum too, I dont know if that has effected the admin somehow??

I have found this post: http://www.zen-cart.com/forum/showthread.php?t=102813&highlight=mysql Which has the exact same error as mine.

The hosting etc is all exactly the same as my Crooked Halo site, so wouldn't the error be coming up on both sites? I am so confused.

Crooked_Halo:

I have found this post: http://www.zen-cart.com/forum/showthread.php?t=102813&highlight=mysql Which has the exact same error as mine.

The hosting etc is all exactly the same as my Crooked Halo site, so wouldn't the error be coming up on both sites? I am so confused.

Reading the post you linked to, it appears that they contacted the host and the host resloved the issue.

Have you called your host?

Tina

Hi Charmedbytina2

No I have not called them as they are closed. I have sent them an email. So you think it is a hosting issue too?

I have not been able to log into admin at all yet since I installed. So frustrating! I wanna play!!

I have installed a forum as well as a gallery now and can access both of those fine.

Just for kicks and grins - have you looked at the admin - includes - configure file? Is it set up correctly?

Tina

Do you mean have I renamed them from dist-configure.php to configure.php then change them back to 644? If so - yes. Is there something more I need to do?

The host got back to me. It was something to do with their end and it is now fixed. A special thanks to Tina for helping me out :thumbsup:

Crooked_Halo:

The host got back to me. It was something to do with their end and it is now fixed. A special thanks to Tina for helping me out :thumbsup:

So glad it's fixed!
Much success to you!

:hug:

Tina

Not sure if i'm in the right spot can anyone tell me where i find the (includes_language_ ) file thing that i'm suppose to use to edit sections of my site. I am totally confused and could really use someone's help in finding out exactly where these files are.
Thanks
Christine
mysaka