$0 USPS Shipping Incorrect

Hi,
I use 1.3.8a and I applied the USPS update per instructions. I'm getting $0 international shipping while it returned correct rates when it was first set up; this was the first international order. The USPS mod is used only for international orders. There are no other shipping mods installed.
http://www.communicationscripts.com/

What do you think? :)

USPS SETTINGS:
Enable USPS Shipping
True

Enter the USPS Web Tools User ID
XXXXXXXXX

Which server to use
production

Handling Fee
10.15

Tax Class
--none--

Tax Basis
Shipping

Shipping Zone
Foreign

Sort Order
0

All Packages are Machinable
False

USPS Options
Display weight, Display transit time

Domestic Shipping Methods
--none--

International Shipping Methods
Express Mail Int, Priority Mail International

Debug Mode
Email

DEBUG FILE:

<?xml version="1.0"?>

<IntlRateResponse><Package ID="0"><Prohibitions>Arms, ammunition.
Cigarette lighters using butane gas.
Feeding bottles.
Funeral urns.
Goods bearing false marks of French manufacture or origin.
Imitation pearls containing lead salts and any articles of jewelry made
with pearls of this type.
Measuring instruments marked in units not complying with French law.
Perishable infectious biological substances except as noted in
Restrictions below.
Perishable noninfectious biological substances except as noted under
Restriction below.
Radioactive materials.
Saccharine in tablets or packets.

Live plants and animals.
Arms and weapons.
Human remains.</Prohibitions><Restrictions>Bees, honey, and beeswax must
be accompanied by a certificate of origin and noninfection issued by a
qualified official approved by the Government. Shipments of honey not
exceeding 2 kilograms do not require the certificate.
Books in the French language printed abroad must have the names of the
publisher and printer shown as prescribed by the French copyright laws.
Canned vegetables, fish, plums, and nuts not bearing an indication of the
country of origin by stamping, in plain raised or sunken letters at least
4 millimeters high, in the middle of the top or bottom and in a place not
bearing any inscription.
Gold coins or other articles of gold require that the addressee have a
permit issued by the Bank of France (not required for gold-plated articles
or for ornaments or jewelry containing only small amounts of gold and
weighing 500 grams or less).
Medicines and medicinal products require an import license issued by the
Central Pharmaceutical Service of the Ministry of Health.
Perishable biological substances, infectious and noninfectious, are
admitted when addressed to the following laboratories:

1. Pasteur Institute
   25 rue du docteur Roux
   75724 Paris CEDEX 14
   FRANCE

2. Pasteur Institute
   1 rue du Professeur Calmette
   59019 Lille CEDEX BB 245
   FRANCE

3. Pasteur Institute
   77 rue Pasteur
   69365 Lyon CEDEX
   FRANCE
   Plants, seeds, bulbs must be accompanied by plant health certificate.
   The importation of tobacco leaves and stems, manufactured tobaccos,
   cigars, cigarettes, chewing and smoking tobacco is permitted only on
   behalf of the State Monopoly, with the following exception: Manufactured
   tobaccos, including cigars and cigarettes, may be sent to individuals in
   France for personal use up to 10 kilograms (22 pounds) per person per
   year, subject to special customs
   authorization.</Restrictions><Observations>1. An air parcel post item may
   be addressed to a street address or to a post office box. A local
   telephone number for the addressee should be provided when the item is
   addressed to a street address and must be provided when the item is
   addressed to a post office box.

4. For air parcels, an invoice, in duplicate, is required for all
   commercial shipments regardless of value and for all personal shipments
   valued at $300 or more. The invoices must be affixed to the outside of the
   parcel or may be enclosed in PS Form 2976-E with the customs declaration.

5. It is recommended that all articles bear, as part of the address, the
   name of the Province in which the office of destination is located.

6. Printed matter of value should have Form 2976 affixed, and it can be
   cleared more readily through French customs if an invoice is enclosed.

7. Parcel post packages whose senders or addressees are designated by
   initials will not be admitted.

8. Shipments must not be fastened by means of wire, but straps not having
   sharp edges may be used, provided they are tightly fastened so that no
   sharp ends or corners are exposed.</Observations><CustomsForms>First-Class
   Mail International items and Priority Mail International flat-rate
   envelopes:
   PS Form 2976 or 2976-A (see 123.61)
   Priority Mail International parcels:
   PS Form 2976-A inside 2976-E (envelope)</CustomsForms><ExpressMail>Country
   Code:
   FR

Reciprocal Service Name:
There is no reciprocal service.

Required Customs Form/Endorsement

1. Business correspondence, commercial papers and documents.
   PS Form 2976, Customs - CN 22 (Old C 1) and Sender's Declaration (green
   label).

2. Merchandise samples, gifts, computer data including computer cards,
   magnetic tape, microfilm, and microfiche.
   PS Form 2976-A, Customs Declaration and Dispatch Note CP 72, inside a PS
   Form 2976-E, Customs Declaration Envelope CP 91.

3. Merchandise and all articles subject to customs duty.
   PS Form 2976-A, Customs Declaration and Dispatch Note CP 72, inside a PS
   Form 2976-E, Customs Declaration Envelope CP 91. A commercial invoice must
   be attached to the outside of all commercial shipments.

Notes:

1. Arms, weapons, and human remains are prohibited.
2. An invoice, in duplicate, is required for all commercial shipments
   regardless of value and for all personal shipments valued at $300 or more.
   The invoices must be either affixed to the outside of the parcel or
   enclosed in PS Form 2976-E with the customs declaration.
3. Indicate precise description of documents, gifts, merchandise samples,
   and merchandise.
4. For personal gifts, merchandise samples, and merchandise, indicate the
   value of the contents expressed in U.S. dollars or French francs.
5. Label gift packages clearly as GIFT or CADEAU and merchandise samples
   as SAMPLES.
6. Coins; banknotes; currency notes (paper money); securities of any kind
   payable to bearer; traveler's checks; platinum, gold, and silver
   (manufactured or not); precious stones; jewelry; and other valuable
   articles are prohibited in EMS shipments to France (including Corsica and
   Monaco).
7. An Express Mail shipment may be addressed to a street address or to a
   post office box. A local telephone number for the addressee should be
   provided when the item is addressed to a street address and must be
   provided when the item is addressed to a post office box.

Reciprocal Service Name: There is no reciprocal service.
Country Code: FR
Areas Served
All locations in France, Corsica, and Monaco are
served.</ExpressMail><AreasServed>Please reference Express Mail for Areas
Served.</AreasServed><Service ID="4"><Pounds>0</Pounds><Ounces>2</Ounces><MailType>Package</MailType><Country>FRANCE</Country><Postage>38.95</Postage><SvcCommitments>1

• 3 Days</SvcCommitments><SvcDescription>Global Express
  Guaranteed</SvcDescription><MaxDimensions>Max. length 46", width 35",
  height 46" and max. length plus girth
  108"</MaxDimensions><MaxWeight>70</MaxWeight></Service><Service ID="6"><Pounds>0</Pounds><Ounces>2</Ounces><MailType>Package</MailType><Country>FRANCE</Country><Postage>38.95</Postage><SvcCommitments>1
• 3 Days</SvcCommitments><SvcDescription>Global Express Guaranteed
  Non-Document Rectangular</SvcDescription><MaxDimensions>Max. length 46",
  width 35", height 46" and max. length plus girth
  108"</MaxDimensions><MaxWeight>70</MaxWeight></Service><Service ID="7"><Pounds>0</Pounds><Ounces>2</Ounces><MailType>Package</MailType><Country>FRANCE</Country><Postage>38.95</Postage><SvcCommitments>1
• 3 Days</SvcCommitments><SvcDescription>Global Express Guaranteed
  Non-Document Non-Rectangular</SvcDescription><MaxDimensions>Max. length
  46", width 35", height 46" and max. length plus girth
  108"</MaxDimensions><MaxWeight>70</MaxWeight></Service><Service ID="12"><Pounds>0</Pounds><Ounces>2</Ounces><MailType>Package</MailType><Country>FRANCE</Country><Postage>38.95</Postage><SvcCommitments>1
• 3 Days</SvcCommitments><SvcDescription>USPS GXG
  Envelopes</SvcDescription><MaxDimensions>Cardboard envelope has a
  dimension of 9 1/2" X 12 1/2" and GXG tyvek envelope has a dimension of 12
  1/2" X 15 1/2"</MaxDimensions><MaxWeight>70</MaxWeight></Service><Service ID="1"><Pounds>0</Pounds><Ounces>2</Ounces><MailType>Package</MailType><Country>FRANCE</Country><Postage>25.95</Postage><SvcCommitments>6
  Days</SvcCommitments><SvcDescription>Express Mail
  International (EMS)</SvcDescription><MaxDimensions>Max.length 60", max.
  length plus girth
  108"</MaxDimensions><MaxWeight>66</MaxWeight></Service><Service ID="10"><Pounds>0</Pounds><Ounces>2</Ounces><MailType>Package</MailType><Country>FRANCE</Country><Postage>25.95</Postage><SvcCommitments>6
  Days</SvcCommitments><SvcDescription>Express Mail International (EMS)
  Flat-Rate Envelope</SvcDescription><MaxDimensions>9 1/2" X 12
  1/2"</MaxDimensions><MaxWeight>66</MaxWeight></Service><Service ID="2"><Pounds>0</Pounds><Ounces>2</Ounces><MailType>Package</MailType><Country>FRANCE</Country><Postage>24.00</Postage><SvcCommitments>6
• 10 Days</SvcCommitments><SvcDescription>Priority Mail
  International</SvcDescription><MaxDimensions>Max.length 60", max. length
  plus girth 108"</MaxDimensions><MaxWeight>66</MaxWeight></Service><Service ID="8"><Pounds>0</Pounds><Ounces>2</Ounces><MailType>Package</MailType><Country>FRANCE</Country><Postage>11.95</Postage><SvcCommitments>6
• 10
  Days</SvcCommitments><SvcDescription>Priority Mail International Flat-Rate
  Envelope</SvcDescription><MaxDimensions>USPS-supplied Priority Mail
  flat-rate envelope 9 1/2" x 12 1/2." Maximum weight 4
  pounds.</MaxDimensions><MaxWeight>4</MaxWeight></Service><Service ID="9"><Pounds>0</Pounds><Ounces>2</Ounces><MailType>Package</MailType><Country>FRANCE</Country><Postage>38.95</Postage><SvcCommitments>6
• 10 Days</SvcCommitments><SvcDescription>Priority Mail International
  Flat-Rate Box</SvcDescription><MaxDimensions>USPS-supplied Priority Mail
  flat-rate box. Maximum weight 20
  pounds.</MaxDimensions><MaxWeight>20</MaxWeight></Service><Service ID="11"><Pounds>0</Pounds><Ounces>2</Ounces><MailType>Package</MailType><Country>FRANCE</Country><Postage>49.95</Postage><SvcCommitments>6
• 10 Days</SvcCommitments><SvcDescription>Priority Mail International
  Large Flat-Rate Box</SvcDescription><MaxDimensions>USPS-supplied Priority
  Mail Large flat-rate box. Maximum weight 20
  pounds.</MaxDimensions><MaxWeight>20</MaxWeight></Service><Service ID="13"><Pounds>0</Pounds><Ounces>2</Ounces><MailType>Package</MailType><Country>FRANCE</Country><Postage>1.74</Postage><SvcCommitments>Varies</SvcCommitments><SvcDescription>First
  Class Mail International Letters</SvcDescription><MaxDimensions>Max.
  length 11.5", height 6 1/8" or more than 1/4"
  thick</MaxDimensions><MaxWeight>0.2188</MaxWeight></Service><Service ID="14"><Pounds>0</Pounds><Ounces>2</Ounces><MailType>Package</MailType><Country>FRANCE</Country><Postage>2.00</Postage><SvcCommitments>Varies</SvcCommitments><SvcDescription>First
  Class Mail International Large
  Envelope</SvcDescription><MaxDimensions>Max. length 15", height 12 or more
  than 3/4" thick</MaxDimensions><MaxWeight>4</MaxWeight></Service><Service ID="15"><Pounds>0</Pounds><Ounces>2</Ounces><MailType>Package</MailType><Country>FRANCE</Country><Postage>2.20</Postage><SvcCommitments>Varies</SvcCommitments><SvcDescription>First
  Class Mail
  International Package</SvcDescription><MaxDimensions>Max. length 24", max
  length, height and depth (thickness) combined
  36"</MaxDimensions><MaxWeight>4</MaxWeight></Service></Package></IntlRateResponse>

Anyone? :)

Is this France or France Metro?

If you try any other International Shipping does it work?

Thank you for posting. I also tried with an address in Spain and the same thing happens: $0 shipping.

Any ideas?

I am not seeing anything for Ohio either ...

What is your 5 digit Zip Code set to in the Shipping/Packaging?

What is the Maximum Weight set to?

What are the Tare Weights set to?

What version Zen Cart are you running?

Clean install or an Upgrade?

USPS is only for orders outside the US, as mentioned before (sorry).

Under Shipping/Packaging, zip is 11776. Nothing for max weight and tare.

Clean install is 1.3.8a.

How did you build your Zone for this?

Are you sure you have details for the Zone and not just a Zone Name?

Your site reads Direct Checkout no need to create an account ...

What are you using for this?

When I go to that zone definition (foreign) and click on details, I see a list of countries with "all zones".

That text is there not to confuse people (very targeted market).

Pretend I am dense ... :blink:

How do I create an account to test the checkout?

If you turn off the Zone, does it work for any checkout for anywhere based on the Customer Address?

You create an account the same way as other carts, it was just renamed for the argument's sake. ;)

If I turn off the zones, USPS shipping will apply to all addresses, including in the US, correct? If so, that's not an option because the cart is Live (flat rate for US).

Could you do it for two seconds after you are logged in and have added something to the cart and click on checkout just to see if the shipping comes up right?

I created an account and I get shipping for Germany but not the US on USPS ...

It is slow, not sure the cause of that off hand ...

Oh and it too was $0.00 shipping ...

Do you happen to have a test site to work with or can you set one up that would be a clean Zen Cart v1.3.8 in a clean subdirectory and just load the demo data to just test the USPS shipping module?

It can be a pain, but it is helpful to have a play site to test weird things or work out how you want features to work ...

I set the Shipping Zone to none in the USPS mod and I still got $0 shipping.

No test site, sorry. :(

What should I do next?

When you said you applied the USPS patch ... you did also REMOVE and REINSTALL the module and configured it correctly ...

Yep, clicked remove, uploaded, installed, per instructions.

Do you have any add-ons in your shop?

I do not remember installing any. After I took care of the update, that was the first thing that came to mind but I didn't find anything in my notes.

I will have to set up a clean v1.3.8 with the patch and see if I can reproduce this issue as so far ... I cannot ...