Adding/Deleting/Editing Categories

I've just installed Zen Cart and have their default categories and products, but am unable to delete or edit any existing categories or create any new ones. No error message comes up; it just doesn't do anything when I press delete, edit etc. I'm just a newbie so this could be something very basic that I've forgotten to do. Any ideas as to why this's (not) happening?

Manny;

I would go to the docs folder and read what all the file / folder permissions are supposed to be set at (644, 755, etc.) and see if that takes cares of your problem. It sounds like a permissions issues to me.

Good Luck and may the force be with you! :cool:

Sincerely,

0be1

The file manager I'm using doesn't show the permissions as 644 etc, it only gives me check box options "Read", "Write", "Execute"...

I've got all 3 options checked and it doesn't make a difference.

Manny;

You do not want to make all the boxes checked as that will cause a security issue. Did you go back to the docs as I stated and set each permission separately as stated in the read me files?

Sorry, I don't know much about this, and the only way I know how to change the permissions is chmod via FTP... and that only gives me the check boxes "Read", "Write" and "Execute".

Can you please explain in more detail how I can set the permissions the way you're talking about?

I'm pretty sure that 777 = All boxes checked. 777 is what they want. All boxes checked is what I have. But still it doesn't work.

Manny;

Please see if this will help you out.

http://www.interspire.com/content/articles/12/1/FTP-and-Understanding-File-Permissions

Good Luck :smile:

0be1

Thankyou! I understand it much better now. However now that I've changed the permissions, nothing's changed; I'm still not able to delete, edit or create new catergories... :dontgetit

Not quite sure on this one as of yet I will have to give it some more thought. And you do not see any errors or anything at the top of any of the screens? Do you also have a URL for the site in question for us to look at?

tia...

0be1

Nope, no errors or anything changed. It just goes straight back to the categories page, and nothing's happened.

http://www.ecotextiles.com.au/store/

The Warning's up, but I don't think it matters right now since nobody can seem to be able to change anything.

The folders are set to the right permission, but this came up when I did it:

Status: Set permissions of '/ecotextiles.com.au/public/store/lefolderdeadmin' to '777'
Command: CWD /ecotextiles.com.au/public/store
Response: 550 /ecotextiles.com.au/public/store: No such file or directory
Command: SITE CHMOD 777 /ecotextiles.com.au/public/store/lefolderdeadmin
Response: 550 /ecotextiles.com.au/public/store/lefolderdeadmin: Permission denied

Does this matter?

(w/ different admin folder name, of course)

Manny;

You are definitely having some permission and setup errors. I would recommend a few things. 1) get a ftp program that you can graphically set the permissions with like the link I sent you in an earlier. I use aceftp you have a little ad box in the program but no spyware and continuous free use of the program.

2. Please post your admin/includes/configure.php and includes/includes files WITHOUT the db username and password at the end so we can see your paths and such. Then we'll go from there.

As fas as your 403 error, Google the following:

403 forbidden http and read up on what is going on.

Sincerely,

0be1

When I tried to set my folder permissions with an ftp programe I could not for some reason. But when I set the folder permissions through cPanel everything worked fine.

If your host provides you with cpanel try resetting the permissions through the file managment facility.

Kevin

0be1:

1. get a ftp program that you can graphically set the permissions with like the link I sent you in an earlier. I use aceftp you have a little ad box in the program but no spyware and continuous free use of the program.

Have done already, when you sent me the link - FileZilla.

0be1:

2. Please post your admin/includes/configure.php and includes/includes files WITHOUT the db username and password at the end so we can see your paths and such. Then we'll go from there.

Can you explain how I find the admin/includes/configure.php etc files and what you mean by posting them, please? I really am a novice, and I'm not sure what you mean. :blush:
homebaked.com.au/public/store/admin/includes/configure.php ? Is this what you mean? Sorry for not understanding.

Thanks for the suggestion monmouthtaxis, but I tried it that way and it didn't change.

Edit: I uninstalled then reinstalled zencart and I can add products now. Wish I knew what the permissions problem was before. But it's working now. :huh:

Thanks for the help and for being patient with me Obe1.