Whoops! Your session has expired. - Returning from Authorize.net

16 Jul 2008, 4:37 PM

#1

flash

New Zenner

Join Date:: Mar 2004
Location:: Fort Collins, CO :: Play Hockey eh?!
Posts:: 60
Plugin Contributions:: 0

Whoops! Your session has expired. - Returning from Authorize.net

I get this error upon checkout:

Whoops! Your session has expired.

If you were placing an order, please login and your shopping cart will be restored. You may then go back to the checkout and complete your final purchases.

the url in the browser's address bar reads:
https://secure.authorize.net/gateway/transact.dll

I've read through the similar threads and found no joy:
http://www.zen-cart.com/forum/showthread.php?t=91842
http://www.zen-cart.com/forum/showthread.php?t=96697
http://www.zen-cart.com/forum/showthread.php?t=98472

I went so far as to install the shop on a different server yet I get the same results.

Shop: http://awakenedwisdom.com/secureshop/
Sessions test: http://www.awakenedwisdom.com/session_test.php

Refreshing that page both with and without https shows everything working as expected.

Ideas? Is this a bug?

Flash

Larry 'Flash' Alexander
FLASH HQ

16 Jul 2008, 10:39 PM

#2

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: Whoops! Your session has expired. - Returning from Authorize.net

What version of Zen Cart are you using?
Which Authorize.net payment module are you using?
Is your site using shared SSL or dedicated?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

16 Jul 2008, 11:14 PM

#3

flash

New Zenner

Join Date:: Mar 2004
Location:: Fort Collins, CO :: Play Hockey eh?!
Posts:: 60
Plugin Contributions:: 0

Re: Whoops! Your session has expired. - Returning from Authorize.net

Version 1.3.8
@version $Id: authorizenet.php 7620 2007-12-11 19:12:46Z drbyte $
Dedicated SSL

Flash

Larry 'Flash' Alexander
FLASH HQ

17 Jul 2008, 3:55 AM

#4

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: Whoops! Your session has expired. - Returning from Authorize.net

If you have dedicated SSL, why are you using the SIM module and making people go off to another site in order to provide payment?

You'd likely be better off using the AIM module. It's more reliable and a much more seamless experience for your customers.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

17 Jul 2008, 5:18 PM

#5

flash

New Zenner

Join Date:: Mar 2004
Location:: Fort Collins, CO :: Play Hockey eh?!
Posts:: 60
Plugin Contributions:: 0

Re: Whoops! Your session has expired. - Returning from Authorize.net

Easy, that is what the authorize.net tech guy suggested via phone support. He said; "It doesn't matter".

I switched over to AIM and the Whoops! error has vanished.

:clap:

Flash

Larry 'Flash' Alexander
FLASH HQ