More Details Needed When Customer Adds Card Details. Help Please.

20 Jul 2008, 2:32 PM

#1

Zen Follower

Join Date:: Mar 2008
Posts:: 262
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More Details Needed When Customer Adds Card Details. Help Please.

I was just wondering if it's possible to ask for more details when the customer is entering there credit card details as currently it doesn't ask for a valid from date or issue number and for some cards we need these details to process them.

Any help would be great.

https://www.dpmperformance.co.uk

20 Jul 2008, 5:28 PM

#2

kobra

Black Belt

Join Date:: Aug 2005
Location:: Arizona
Posts:: 31,500
Plugin Contributions:: 4

Re: More Details Needed When Customer Adds Card Details. Help Please.

Which cc module you are using

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21 Jul 2008, 8:28 AM

#3

dpm

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Join Date:: Mar 2008
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Re: More Details Needed When Customer Adds Card Details. Help Please.

I was trying to find that out but without success. It was already on my admin when the previous person who did all the website passed it over to me to control.

Is there a way of finding out?

https://www.dpmperformance.co.uk

21 Jul 2008, 9:55 AM

#4

kobra

Black Belt

Join Date:: Aug 2005
Location:: Arizona
Posts:: 31,500
Plugin Contributions:: 4

Re: More Details Needed When Customer Adds Card Details. Help Please.

admin > modules > payment > look for th ones with a green dot on their line

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21 Jul 2008, 9:59 AM

#5

dpm

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Join Date:: Mar 2008
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Re: More Details Needed When Customer Adds Card Details. Help Please.

Credit Card - Offline Processing

https://www.dpmperformance.co.uk

21 Jul 2008, 10:17 AM

#6

kobra

Black Belt

Join Date:: Aug 2005
Location:: Arizona
Posts:: 31,500
Plugin Contributions:: 4

Re: More Details Needed When Customer Adds Card Details. Help Please.

Select the edit function and you can set it to Collect & store the CVV number

Valid from Date for this is not part of the default data collected and there is no existing DB field to hold it nor code to collect it and would have to be custom coded and a DB area added

There exists expire date

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21 Jul 2008, 10:20 AM

#7

dpm

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Join Date:: Mar 2008
Posts:: 262
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Re: More Details Needed When Customer Adds Card Details. Help Please.

Yeah i'm already collecting the expiriy date and CVV but really need the issue number/valid from to accept Maestro cards.

https://www.dpmperformance.co.uk

21 Jul 2008, 10:35 AM

#8

kobra

Black Belt

Join Date:: Aug 2005
Location:: Arizona
Posts:: 31,500
Plugin Contributions:: 4

Re: More Details Needed When Customer Adds Card Details. Help Please.

More involved than can be covered in a few posts

Try the commercial help area here in the forum

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21 Jul 2008, 10:35 PM

#9

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: More Details Needed When Customer Adds Card Details. Help Please.

and/or you could do a forum search for "ceon"

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