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Forums / General Questions / tools > send email > loading loading loading

tools > send email > loading loading loading

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Started by keylesslocks on 25 Jul 2008, 9:51 PM · Views: 2,546

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25 Jul 2008, 9:51 PM
#1
keylesslocks avatar

keylesslocks

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tools > send email > loading loading loading

when I goto tools > send email it just keeps loading and loading and loading and never fully loads ever....

what can I do?

please help

thanks,

Eric

MonkFunk Music Community
Free Music Website

26 Jul 2008, 1:49 PM
#2
stevesh avatar

stevesh

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Re: tools > send email > loading loading loading

You might try re-uploading the file admin/mail.php

2 Aug 2008, 11:25 PM
#3
drbyte avatar

drbyte

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Re: tools > send email > loading loading loading

What version of Zen Cart? What versions has it been upgraded from? When?
What addons do you have installed?

.
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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28 Aug 2008, 5:05 PM
#4
online2004 avatar

online2004

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Re: tools > send email > loading loading loading

DrByte:

What version of Zen Cart? What versions has it been upgraded from? When?
What addons do you have installed?
Same issue here running latest version 1.3.8a only addons are

supertracker
easypopulate
db backup
ultimate seo url but disabled.

Not only does it hang but it also hangs the whole admin if you try clicking on anything else in the admin.

28 Aug 2008, 5:09 PM
#5
online2004 avatar

online2004

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Re: tools > send email > loading loading loading

Online2004:

Same issue here running latest version 1.3.8a only addons are

supertracker
easypopulate
db backup
ultimate seo url but disabled.

Not only does it hang but it also hangs the whole admin if you try clicking on anything else in the admin.
mail.php was replaced as well still no go

28 Aug 2008, 10:37 PM
#6
drbyte avatar

drbyte

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Re: tools > send email > loading loading loading

If your server can't handle the volume of data returned from the various email audience lists, you may have to disable the feature.
First go to Admin->Configuration->Email Options, and turn off Show Audience Count.

If that doesn't help, try this: http://www.zen-cart.com/forum/showthread.php?t=101799

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

29 Aug 2008, 11:10 AM
#7
mooneyn avatar

mooneyn

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Re: tools > send email > loading loading loading

To test whether it might be related to your mail server's ability to respond, telnet to your smtp host on port 25, count how long it takes to respond. I have seen cases where it can take SMTP hosts 10 or 20 seconds to accept the connection because of high load.

from a command line:
telnet example.com 25

or something similar.