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28 Jul 2008, 2:17 PM
#1
l1nd53y avatar

l1nd53y

New Zenner

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Jul 2008
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Super Orders

Hi, I'm hoping someone can help with this..

Since installing super orders, i've had a problem with automatic customer emails.

When updating an order status in the admin (eg: to "despatched") I would tick the box for the customer to be notified of the update. However, since installing super orders, when I tick the box to have the customer notified when I update the order status, it just comes up with a red "x" and the customer doesn't receive an email.

This was a very important feature, and I was hoping someone knows of a solution?

Failing that, does anyone have the uninstallation document for super orders?

Thanks,
Lindsey

29 Jul 2008, 8:57 AM
#3
l1nd53y avatar

l1nd53y

New Zenner

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Jul 2008
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Re: Super Orders

I have tried trawling through there, but cannot find either instructions on how to fix the bug, or instructions for uninstalling it.

11 Feb 2009, 4:28 AM
#4
spotduster avatar

spotduster

New Zenner

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Feb 2009
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Re: Super Orders

L1nd53y:

Hi, I'm hoping someone can help with this..

Since installing super orders, i've had a problem with automatic customer emails.

When updating an order status in the admin (eg: to "despatched") I would tick the box for the customer to be notified of the update. However, since installing super orders, when I tick the box to have the customer notified when I update the order status, it just comes up with a red "x" and the customer doesn't receive an email.

This was a very important feature, and I was hoping someone knows of a solution?

Failing that, does anyone have the uninstallation document for super orders?

Thanks,
Lindsey

The fix can be found here: http://www.zen-cart.com/forum/showpost.php?p=500780&postcount=866

It is working fine for us now after applying the minor code change.