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Sales Tax Quit Working

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28 Jul 2008, 6:49 PM
#1
hansen_enterprises avatar

hansen_enterprises

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Jul 2008
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Wisconsin
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Sales Tax Quit Working

Hi -

I've not changed anything regarding my sales tax settings, zones or location. My sales tax worked fine on Saturday, and now when I tried a test transaction on Sunday and Today (monday) - the sales tax doesn't work.

The only areas I was working in were: Admin - Config - - checking things like layout, email setting etc. I was also working in admin-tools-define pages - to change some of the text on some of my pages. I was also on my CPanel - in my file manager editing some PHP files - regarding the page headings in the side boxes, and such - but nothing else - and nothing remotely having to do with sales tax.

The only thing I can think of that I did that was even close to any of the modules was on the shipping module I turned OFF the email debug thing on the USPS module that I am using, and I turned off the "FREE ZEN CART CHARGECARD" - I'm not sure what that is - but I did try turning it back on and nothing helped - so I left it alone.

If anyone has any suggestions I'm open to them - I did work on my php files for the order total area - but I think I just browsed them, and not really change anything.

I need the sales tax to work for WI - and I do have it set up properly - as I had it working fine before Sunday - and now it stopped working. I have the most current version of ZC.

Sara

7 Aug 2008, 11:38 PM
#2
kenth32 avatar

kenth32

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Re: Sales Tax Quit Working

I experienced the same problem this week.

I added a download to a product and my sales tax quit working. I have the zones set up correctly along with the tax rates but everything purchased now shows as $0.00 tax.
I removed the download option and still don't have sales tax being calculated.

If anyone can help figure out how to get the sales tax working again it would be great.

Kent

15 Aug 2008, 1:48 AM
#3
nsgowner avatar

nsgowner

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Re: Sales Tax Quit Working

I have that same exact problem.