Product Pictures Gone

31 Jul 2008, 4:26 AM

New Zenner

Join Date:: Jan 2007
Posts:: 23
Plugin Contributions:: 0

Product Pictures Gone

I recently upgraded to 1.3.8a from 1.3.5 and now all my product pictures are gone. The names are still in the database but they don't show up. I'm using arch_shoppe template if that helps.

Here is the new (upgraded) site:

http://soulesgarden.com/ZenCartNew/

Thanks,
Heather

31 Jul 2008, 9:03 AM

fairestcape

Totally Zenned

Join Date:: Mar 2008
Location:: Cape Town & London (depends on the season)
Posts:: 2,957
Plugin Contributions:: 0

Re: Product Pictures Gone

Have you checked the actual "images" folders to see if the image files are still there? Do this using either your FTP program, or the file manager feature in your host admin panel (typically C-Panel).

The names appearing in the database are simply dbase REFERENCES to the image files, and are not the ACTUAL image files themselves.

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1 Aug 2008, 4:38 AM

heatherlsi

New Zenner

Join Date:: Jan 2007
Posts:: 23
Plugin Contributions:: 0

Re: Product Pictures Gone

Thanks, that was the problem....duuh