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Changed hosts and Shared SSL problem

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Started by kayla on 3 Aug 2008, 5:46 PM · Views: 1,340

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3 Aug 2008, 5:46 PM
#1
kayla avatar

kayla

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Changed hosts and Shared SSL problem

I moved my site to a new server/host last night. My SSL server is: https://argonaut.nocdirect.com/~myuser/

I can pull up my main site/store no problem but when I click on an area that is to be SSL I get a 404 and it shows the path it is trying to find, which should be valid.

My old host the SSL was simply mysite.theirsite.com and on this one the /~user is confusing and I believe the source of the problem.

Can anyone shed some light on what I can do to make this work?

Here is what my config files ask for and what I have entered:

Code:

define('HTTP_CATALOG_SERVER', 'http://mysite/mystoredirectory');
define('HTTPS_CATALOG_SERVER', 'https://argonaut.nocdirect.com/~myuser/mystoredirectory');

When I put this in my browser bar I get the site no problem:
https://argonaut.nocdirect.com/~myus...toredirectory/

But if I put anything after the directory ( a specific page), I get the 404
https://argonaut.nocdirect.com/~myus...toredirectory/

The browser bar shows this on the 404:
https://argonaut.nocdirect.com/~myus...ory/login.html

.... which looks correct to me, so I am wondering what I am missing or if this is some sort of incompatibility with my new host's shared SSL? I present this same message to them and they said "It works fine". Yeah, right. 404s are not what I call "working fine"!

I really need to get this fixed asap so I can take transactions again! In the meantime I do plan on getting my own cert this week but I need the site running first so I can still take sales. (BTW, any recs on where to buy? Go Daddy offers basic for $29.99/yr with a sale right now for half that. Any reason why that won't suffice?)

Thanks to anyone who can help.

3 Aug 2008, 6:00 PM
#2
kayla avatar

kayla

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Re: Changed hosts and Shared SSL problem

Sorry, I pasted that from my hosts support forum and it truncated the URLs and I didn't notice until it was too late to edit. Here's the post again with the right URLs:

I moved my site to a new server/host last night. My SSL server is: https://argonaut.nocdirect.com/~myuser/

I can pull up my main site/store no problem but when I click on an area that is to be SSL I get a 404 and it shows the path it is trying to find, which should be valid.

My old host the SSL was simply mysite.theirsite.com and on this one the /~user is confusing and I believe the source of the problem.

Can anyone shed some light on what I can do to make this work?

Here is what my config files ask for and what I have entered:

Code:

define('HTTP_CATALOG_SERVER', 'http://mysite/mystoredirectory');
define('HTTPS_CATALOG_SERVER', 'https://argonaut.nocdirect.com/~myuser/mystoredirectory');

When I put this in my browser bar I get the site no problem:
https://argonaut.nocdirect.com/~myuser/mystoredirectory

But if I put anything after the directory ( a specific page), I get the 404
https://argonaut.nocdirect.com/~myuser/mystoredirectory

The browser bar shows this on the 404:
https://argonaut.nocdirect.com/~myuser/mystoredirectory/login.html

.... which looks correct to me, so I am wondering what I am missing or if this is some sort of incompatibility with my new host's shared SSL? I present this same message to them and they said "It works fine". Yeah, right. 404s are not what I call "working fine"!

I really need to get this fixed asap so I can take transactions again! In the meantime I do plan on getting my own cert this week but I need the site running first so I can still take sales. (BTW, any recs on where to buy? Go Daddy offers basic for $29.99/yr with a sale right now for half that. Any reason why that won't suffice?)

Thanks to anyone who can help.

3 Aug 2008, 10:19 PM
#3
Kim avatar

Kim

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Re: Changed hosts and Shared SSL problem

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

3 Aug 2008, 10:32 PM
#4
kayla avatar

kayla

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Re: Changed hosts and Shared SSL problem

I am already familiar with that page and setting up the paths, and I don't see anything different, which is why I included my settings, so how is posting a tutorial link helpful to my specific question?

3 Aug 2008, 11:15 PM
#5
lissae avatar

lissae

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Re: Changed hosts and Shared SSL problem

But if I put anything after the directory ( a specific page), I get the 404
https://argonaut.nocdirect.com/~myuser/mystoredirectory

The browser bar shows this on the 404:
https://argonaut.nocdirect.com/~myus...ory/login.htmlIf you're trying to type in the direct link to Zen's login, you are typing it incorrectly, instead of:

https://argonaut.nocdirect.com/~myuser/mystoredirectory/login.html

It should read:

https://argonaut.nocdirect.com/~myuser/mystoredirectory/index.php?main_page=login

As in mystoredirectory/index.php?main_page=login incase it truncates it lol

Hope that helps :)

HunnyBee Design
"A man's manners are a mirror in which he shows his portrait." ~ Johann Wolfgang von Goethe

3 Aug 2008, 11:18 PM
#6
kayla avatar

kayla

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Re: Changed hosts and Shared SSL problem

Thanks Christian. I just figured out in the past few minutes it's the use of SEO URLs plugin that is screwing it up. I'm trying to figure out right now how to make it work so the https:// for Checkout is not rewritten by SEO URLs.

3 Aug 2008, 11:27 PM
#7
lissae avatar

lissae

Totally Zenned

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Re: Changed hosts and Shared SSL problem

Ahh I wondered after my post if you had that addon, I've never used it, but you might want to check out the support thread and see if there's a resolution to your problem there already, or if not hopefully someone else will be able to jump in and help :D

I think this would be the support thread: http://www.zen-cart.com/forum/showthread.php?t=86353 for the Simple SEO URL's or this one: http://www.zen-cart.com/forum/showthread.php?t=44104 for the Ultimate SEO URL's though I don't think that's the support thread, just came up on search lol

HunnyBee Design
"A man's manners are a mirror in which he shows his portrait." ~ Johann Wolfgang von Goethe

4 Aug 2008, 1:42 PM
#8
website_rob avatar

website_rob

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Re: Changed hosts and Shared SSL problem

Either you've already corrected the problem or the problem is with your Browser; clear your cache or turn OFF your Computer for example.

As I first time visitor to http://www.ezupc.info I was able to view / use the Login page without problems.

Also, a GoDaddy SSL Cert should work just fine for you. Make sure your Hoster helps you with it as certain Server information is required and they can best help you obtain it. This help should be freely available from your Hoster as part of their Hosting Service.

The learning is in the doing.

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