Forums / PayPal Website Payments Pro support / PayPal Pro, ALERT: PayPal Direct Payment Error (<!-- -->), COWOA

PayPal Pro, ALERT: PayPal Direct Payment Error (<!-- -->), COWOA

Locked

Views: 4,381

Results 1 to 5 of 5
This thread is locked. New replies are disabled.
4 Aug 2008, 9:33 AM
#1
enigmabomb avatar

enigmabomb

New Zenner

Join Date:
Jan 2008
Posts:
49
Plugin Contributions:
0

PayPal Pro, ALERT: PayPal Direct Payment Error (<!-- -->), COWOA

I'm having a problem using paypal pro. I have a verified paypal business account. I've tried redoing the credentials as well as uninstalling and installing the modules again as suggested in various threads.

I am using CheckOutWithOutAccount (COWOA) Mod. When I submit my payment information, I'm getting an error, with no information. Just the red bar and exclamation point. The transaction goes through on the paypal end because I receive the money, but Zen Cart stops the ordering process and never logs it.

Looking at the log files, I see:

IPN WARNING :: Currency/Amount Mismatch. Details:
PayPal email address = [email protected]
| mc_currency = USD
| submitted_currency = USD
| order_currency = USD
| mc_gross = 0.01
| converted_amount = 0.00
| order_amount = 0

And the ping pong:

Request Parameters: {DoDirectPayment}
Array
(
[ACCT] => ************5970
[AMT] => 0.01
[BUTTONSOURCE] => ZenCart-DP_us
[CARDISSUE] =>
[CITY] => Tempe
[COUNTRYCODE] => US
[CREDITCARDTYPE] => Visa
[CVV2] => ***
[email] => [email protected]
[EXPDATE] => 052009
[FIRSTNAME] => Joshua
[IPADDRESS] => 68.96.62.102
[ITEMAMT] => 0.01
[LASTNAME] => Ziering
[L_AMT0] => 0.01
[L_NAME0] => test
[L_NUMBER0] =>
[L_QTY0] => 1
[L_TAXAMT0] => 0.00
[NOTIFYURL] => https://www.mywebsite.com/ipn_main_handler.php
[PAYMENTACTION] => Sale
[PHONENUM] =>
[SHIPPINGAMT] => 0.00
[SHIPTOCITY] => MyTOwn
[SHIPTOCOUNTRYCODE] => US
[SHIPTONAME] => Steve Tenlo
[SHIPTOSTATE] => AZ
[SHIPTOSTREET] => S. MyStreet Lane
[SHIPTOZIP] => MyZipcode
[STATE] => AZ
[STREET] => My bill Street
[ZIP] => my bill zip
[METHOD] => DoDirectPayment
[CURRENCYCODE] => USD
[USER] => MyEmail_api1.Gmail.com
[PWD] => ****************
[VERSION] => 2.3
[SIGNATURE] => ****************************************************zcYo
)

Response:
Array
(
[AMT] => 0.01
[CURRENCYCODE] => USD
[AVSCODE] => Y
[CVV2MATCH] => N
[TRANSACTIONID] => 26B99594F2657172Y
[TIMESTAMP] => 2008-08-04T08:58:01Z
[CORRELATIONID] => b4d47c23c83b3
[ACK] => Success
[VERSION] => 2.3
[BUILD] => 647815
[CURL_ERRORS] =>
)

I'm not getting any errors here that I can google for. ZenCart seems unhappy with something it's getting back ... Just not sure What. Any help is greatly appreciated.

Thank you in advance,

Josh

24 Jun 2009, 11:23 PM
#3
forrestmunden avatar

forrestmunden

New Zenner

Join Date:
Jun 2009
Posts:
1
Plugin Contributions:
0

Re: PayPal Pro, ALERT: PayPal Direct Payment Error (<!-- -->), COWOA

Did this fix work for you? I have the same problem! Some people are able to register without a problem. What I have noticed is that the person trys to make the purchase, but cannot. They see it still in therir shopping cart and try again. They get charged each time. I see them registered as a customer, but I do not see their order in my Zencart admin panel, but I see it in Paypal, a few difrent times, complete. I get your same error code sent to me.
ALERT: PayPal Direct Payment Error ( <!-- -->) What is this? My customers get pissed! I hope you have a fix. I spoke to my last customer. He sad that he tried to pay with American Express first, then used another card, all cards charged, but he is stilll not a registered customer! STRANGE HEEEELLLPP!!!

I spoke to Paypal, they said that there is no problem on their end and that it is not their error code. I also noticed that the guy tried to change uo his address three times, just in case, but it was not an address problem

25 Jun 2009, 3:22 AM
#4
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: PayPal Pro, ALERT: PayPal Direct Payment Error (<!-- -->), COWOA

It would be best to apply the suggested fix, as it should help even if you're not using COWOA as the person who originally started this thread was using.
http://www.zen-cart.com/forum/showpost.php?p=593183&postcount=24

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

25 Jun 2009, 3:50 AM
#5
slomojojo avatar

slomojojo

Zen Follower

Join Date:
Feb 2009
Posts:
142
Plugin Contributions:
0

Re: PayPal Pro, ALERT: PayPal Direct Payment Error (<!-- -->), COWOA

I occasionally get that codeless paypal error too. Not all the time; but every few weeks or so. I read all the posts I could find about it on the forum, and have never found a clear answer as to what causes it.

My own theory is that it's caused when there are timeouts while communicating with Paypal's system. The server I was on at my old host was oversold, and had frequent slowdowns. The errors seemed to happen when my site was also loading very slowly. That's my guess anyway, although I haven't had any errors since switching to better hosting two months ago.

One thing I'd recommend is to change the Payment Action in the Paypal module from "Final Sale" to "Auth Only". It won't solve the underlying error problem, but at least you can cancel the extra charges before they're applied to your customers card.