Please Help trying to setup PayPal Pro

I know I am probably being dumb but..

I just set up 1.3.8a so I can use PayPal Website Payments Pro. I have registered with PayPal and have access to PayPal manager with status set to test as I imagine it is waiting approval. But how do I test? I set Paypal Express to PayflowUK entering the details asked, I then set Website Payments Pro to Payflow-UK mode and both to Live but on doing a test purchase and entering card details I just get the message: 'Your order is being processed, please wait...' and nothing happens. I tried setting express to mode 1 - PayPal but still same problem.

One thing is that I have the Paypal Return URL set to my 1.3.7 site which uses IPN as this is a working site so I can't change it.

Any ideas or is it just because the payment pro is not yet authorised?

Neil

One other thing when Pro is set to mode 2, Payflow-UK = Website Payments Pro UK Payflow Edition, it says I need to enter my payflow details but there is no where to do it. I can enter the details under express however by going back into edit

I suspect your issues are all related to the account being not-yet-approved.

The PayPal Return URL on your account settings has no bearing on Website Payments Pro transactions.

If you're using a UK account, you need to ensure that you've entered both the API signature security details and the Payflow user/vendor/partner/password details ... otherwise your transactions will fail.

Thank you Dr Byte

But where do I enter the Payflow details as I only get this option in paypal express or do I need to have express set to Payflow-UK in order to use Web Payment Pro which gets it's details from there if I also set Website Payments Pro to Payflow-UK?

Thanks again

Neil

also a bit confusing when the note from Paypal says

'While your application is being reviewed, your Website Payments Pro services are available in a test state. This means that for a time-limited period, you have secure access to PayPal Manager, a premier business and service management portal from where you can run test transactions, start configuring the API and set up your services'

when you can't in fact run test transactions!:(

Neil

ellisn:

also a bit confusing when the note from Paypal says

'While your application is being reviewed, your Website Payments Pro services are available in a test state. This means that for a time-limited period, you have secure access to PayPal Manager, a premier business and service management portal from where you can run test transactions, start configuring the API and set up your services'

when you can't in fact run test transactions!:(
That may or may not be a "fact". I've not dealt with an account in that status. I'm only guessing that that may play a part in the problems you're encountering.

I suspect the real issue is that you've not entered security credentials.

ellisn:

But where do I enter the Payflow details as I only get this option in paypal express or do I need to have express set to Payflow-UK in order to use Web Payment Pro which gets it's details from there if I also set Website Payments Pro to Payflow-UK?
Website Payments Pro requires that Express Checkout be enabled. Thus, all the security settings are inside the Express Checkout module's configuration screen.

Once set in Payflow-UK mode (save that setting and go back into edit mode), you'll see the following fields to fill in:

• API signature
• API key
• API password
• User
• Vendor
• Partner
• Password

The first 3 come from your PayPal account.
The last 4 come from your PayPal Manager account.

Thanks for all your help

Do I then also set website payments pro to payflow-uk?

Neil

I did have all the details entered for express ipn thing as that is what I have on my working 1.3.7 site Stable Imaging

I also entered the website payment pro details in express and set both to payflow-uk but still the 'Your order is being processed, please wait...' message and stop. Will just have to wait I guess until paypal authorise the pro account.

Neil

ellisn:

... but still the 'Your order is being processed, please wait...' message and stop.
Where do you see that?

It happens on the new 1.3.8a site after entering the card details and confirm order, stays on my site but just displays that message.

'Your order is being processed, please wait...'

New Site (work in progress)

Neil

When attempting to commence an Express Checkout account, the following message appears: > An error occurred when we tried to contact the payment processor. Please try again, select an alternate payment method, or contact the store owner for assistance. (26) 26 - Invalid vendor account26 - Invalid vendor account ... means that the user/vendor/partner/password information supplied is invalid or doesn't point to an active account.

Yet it works fine as API so it must just be the Payflow part. Hopefuly it will work whenever they auth my pro account.

Thanks for your help and I will repost once authorised to say if it works then

Neil

Well to confuse maters I turned off Website Payments Pro leaving just Express set to paypal normal account mode. And still just get the same message, have triple checked settings, uninstalled and reinstalled yet still just get the message. I have the same settings on 1.3.7 main site and works fine!!

Any ideas?

The only thing I can think is the return URL set at PayPal but surley that would only come into play after payment :wacko:

Neil

Nope nothing to do with return URL, I put the main site in showcase, changed the return URL to the development site but still the same message!

It looks like Paypal isn't working for me at all.

Another Update:

If I have nothing but PayPal Express installed, set to Mode 1 PayPal normal account, the express checkout button works at login but when the Paypal option is selected at final checkout I just get the message. So it isn't paypal but something to do with checkout process! I am using 'Easy Sign Up Login' and 'Fast and Easy Checkout'. I wonder if these cause the problem.

Yes it is, turn it off and express goes to paypal from checkout.

Ok I unin and reinstalled the Fast and easy sql and it sorts out the the message problem still getting the error 26 but I am guessing this is just because the pro isn't yet authorised.