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Image not showing up on product info page

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17 Aug 2008, 1:41 AM
#1
annav avatar

annav

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Image not showing up on product info page

I have started adding my items for sale and there are two particular products from the same category which don't show images on the product info page.

See: http://www.toycrazy.com.au/index.php?main_page=index&cPath=6

If you click on each product there is no image shown on the information page.

All the other items I have put in are showing fine and I cannot for the life of me work out what is wrong with these 2. I have deleted the whole category and started again but still won't show the images. I actually had a bit of trouble with these 2 items from the start as when i first put them in there was no image at all and the products came up twice.

I'm stuck!

Anna

17 Aug 2008, 1:54 PM
#2
stevesh avatar

stevesh

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Re: Image not showing up on product info page

Very strange.

They all show up fine in FF2 and FF3 though.

The only difference I can see is that the file names of the two that don't show up are lower case, and the one that does is all upper case, but I can't see how that would cause a problem.

I do know that a lot of image display problems have to do with naming errors, though.

20 Aug 2008, 4:10 AM
#3
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girdy74

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Re: Image not showing up on product info page

I have no idea if this will help you at all but I had problems adding new images to my already existing products....here you go...sorry if it doesn't help!::

I had major issues with this but found a solution! I used easy populate and that seemed to work to get my images in but when I wanted to change them I could not get the new photo it to work. HERE IS WHAT I DID:

Go to Catalog>Catefories/Products. Select the product you want to edit (the product you want the new photo in). Scroll down to where it says

Products Image: (text box) *BROWSE BUTTON * Upload to directory: *(Main Directory) *
Overwrite Existing Image on Server? Y or N (radio buttons)

I copied the photo to somewhere on my computer (unless you already have one saved on your PC) because I can only BROWSE to find the picture, if I put the path of where it is on the server it doesn't recognize it for some reason, if you noticed, all the directories (for categories) have an extra line in the edit page that says:
Or, select an existing image file from server, filename: (text box).

I browsed for the picture and then I said yes to overwrite the image on the server (because I'll just be replacing it with the copy but I did it this way to make sure it was referencing the correct image, don't know what it would do if I said no)and I kept it to upload to the main directory. Then I hit preview and update and there should be a bar that loads on the top of the page that says it did it successfully.

This worked for me. Hope it will work for you!!

:D