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Voiding Order Authorizations

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18 Aug 2008, 12:40 AM
#1
atlantisweb avatar

atlantisweb

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Voiding Order Authorizations

How do I find the Auhorization ID, or where can this be found if I am using paypal express checkout.

18 Aug 2008, 1:08 AM
#2
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Re: Voiding Order Authorizations

Should be in an email from paypal if this is not posting back to your Zen Cart properly

18 Aug 2008, 4:06 PM
#3
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Re: Voiding Order Authorizations

where would I find this in the PayPal email, the only thing i can see in the emails and in zencart is the transaction id, also the only extra thing in the email is a reciept number, but it is to long for a auth id, these are usually 6 characters right

18 Aug 2008, 4:32 PM
#4
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Re: Voiding Order Authorizations

What exactly are you looking for, and why?
What number are you needing, and what do you plan to do with it?

18 Aug 2008, 10:32 PM
#5
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Re: Voiding Order Authorizations

Leaving this to you DrByte - - As I thought the trans ID was what the OP was seeking

19 Aug 2008, 9:05 PM
#6
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Re: Voiding Order Authorizations

I am looking for the authorization ID a 6 digit string of characters, it can be more than just numbers usually it is a combination of letters and numbers mind you it is usually 6 digits, is what I plan to do with it is void out a purchase made by a customer.

19 Aug 2008, 9:53 PM
#7
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Re: Voiding Order Authorizations

what I plan to do with it is void out a purchase made by a customer.
admin > customers > orders > select the order > delete

20 Aug 2008, 4:14 AM
#8
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Re: Voiding Order Authorizations

atlantisweb:

How do I find the Auhorization ID, or where can this be found if I am using paypal express checkout.

atlantisweb:

I am looking for the authorization ID a 6 digit string of characters, it can be more than just numbers usually it is a combination of letters and numbers mind you it is usually 6 digits, is what I plan to do with it is void out a purchase made by a customer.

You started out mentioning PayPal Express Checkout.

PayPal Express Checkout doesn't issue a normal 6-digit Authorization ID.
They will give you a PayPal Transaction ID, which would tie into a PayPal payment you've received ... and to reverse that inside PayPal, you would just click on the Refund link inside your PayPal payment details.

Or are you collecting payment via some other gateway besides PayPal?

20 Aug 2008, 4:15 AM
#9
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Re: Voiding Order Authorizations

kobra:

admin > customers > orders > select the order > delete

NOTE: kobra's suggestion will cause you to "delete" the order from your Admin. It will not refund a payment to your customer.
Just check to be sure that's what you want before trying it.