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I can't run the installer

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23 Aug 2008, 4:38 PM
#1
tmoholland avatar

tmoholland

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I can't run the installer

When I try to run the instal I am getting the following message

The website declined to show this webpage
HTTP 403
Most likely causes:
This website requires you to log in.

Any idea as to what I have done wrong?:unsure:

Thanks

25 Aug 2008, 2:13 AM
#2
tmoholland avatar

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Re: I can't run the installer

I have got a portion of this to work if I type in https://www.christmas-wreaths.biz/catalog I get bunch of script, but when I add zc_install. I get the same message as above. i could really use some help here.

Thanks

25 Aug 2008, 10:31 AM
#3
stevesh avatar

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Re: I can't run the installer

Are you installing Zencart locally, or on a hosted server?

25 Aug 2008, 4:42 PM
#4
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Re: I can't run the installer

I am running it on a hosted server

25 Aug 2008, 5:26 PM
#5
drbyte avatar

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Re: I can't run the installer

It appears that your server doesn't understand PHP.

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25 Aug 2008, 8:26 PM
#6
tmoholland avatar

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Re: I can't run the installer

How do I find this out for sure? I am pretty sure that is does

26 Aug 2008, 10:37 AM
#7
stevesh avatar

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Re: I can't run the installer

Ask your host.

Also, if your hosting account has a control panel, there will usually be a place you can check server info.

26 Aug 2008, 3:55 PM
#8
tmoholland avatar

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Re: I can't run the installer

Here is what it supports:
Management UNIX Windows
Free 5 step instant site builder (see below) + +
Plesk control panel + +
Add and remove domains via Plesk + +
Fast domain renaming + +
Manage password protected directories + +
Mail user control panel + +
PHPMyadmin for MySQL + +
24/7 FTP access and web based file manager + +
Email UNIX Windows
Number of POP3 accounts Unlimited Unlimited
Number of email addresses Unlimited Unlimited
Number of autoresponders Unlimited Unlimited
WebMail Demo + +
Free 40 address, 1 domain Mailbutcher anti-spam/virus Demo + +
Hosting UNIX Windows
PHP4 / Zend / Ioncube loaders + +
MySQL Databases Unlimited Unlimited
E-commerce / web based shopping card + +
Free SSL Alias using our certificate + +
Optional MS SQL ($14.99 per month per DB) + +
Unlimited MS Access DB's - +
MS ASP - +
MS ASP.Net 1.xx, 2.xx - +
CGI-BIN, Python, SSI + +
MS FrontPage Support + +
Java Script, Streaming Audio/Video, WAP + +
Development tools such as perl, sendmail etc. + +
Custom error pages + +
Enhanced multi-server orientation. Ability to manage mail and DNS to avoid external system conflicts.

Application Vault Applications
UNIX Windows
PPWSE, Plesk Professional Web Site Editor + +
Mambo, an Open Source CMS system. + +
PostNuke, ("Phoenix"), a significant CMS system. + +
osCommerce, an online shop e-commerce solution. + +
phpBB, a nice and powerful web forum. + +
Gallery, a simple and powerful photo gallery. + +
gtchat, Web Chat + +
phpBook, an easy configurable guestbook.

bbclone, Feature rich counter + +
SiteBuilder Modules (optional, click here)
UNIX Windows
Shop - a simple shopping cart, & PayPal payments

Blogger - insert a blog into your SiteBuilder design + +
Counter - add a hit counter + +
Feedback - let users submit feedback + +
Forum - simple to use forum + +
GuestBook - add a guest book + +
Photo Gallery - create a photo gallery + +
RSSReader - insert news into your web site + +
Votes - create a poll on your site + +

27 Aug 2008, 12:54 AM
#9
drbyte avatar

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Re: I can't run the installer

Based on the features and software they promote, one would expect that their servers should support PHP.

But apparently, based on what's happening when you try to access your PHP pages via the browser, your server is not parsing the content as PHP. It's displaying the code literally, not executing it.

That basically means that the server is ignoring the fact that you're trying to run PHP script.

Only your hosting company can fix that.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.