Skype Live Support Side Box

I wanted to thank Goshawk for the great app, I use skyp everyday, personal and business. although I am having problems with the workability as the live help on my site.
I changed the code in the templates/YOUR TEMPLATE/sideboxes/.tpl_skypelive.php file to chat instead of call.
<a href="skype:YOUR_NAME_HERE?call">
to
<a href="skype:YOUR_NAME_HERE?chat">

When I click the button the download window comes up tho and I already have the most recent version. Also when I am running skype and click on the live help button I get a warning pop up that "you have another copy of skype running".
Curious if others have had any problems with this

here is my site

http://www.higherselfgifts.com/

appreciation = bliss

JP

My status says offline when I am online?
Worked fine for a few days, did not change anything. I did notice however that the phone number on the main page has a skype box now that I did not create.

http://www.higherselfgifts.com

Back to online? don't know why it showed offline all day then all of a sudden it came back online.
So everything is good.

Thanks again Goshawk
appreciation = bliss

higherselfgifts:

My status says offline when I am online?
Worked fine for a few days, did not change anything. I did notice however that the phone number on the main page has a skype box now that I did not create.

http://www.higherselfgifts.com

Hi,
I have the same problem. It's said Offline even though I'm Online!
Did you find the solution? Thanks.

Luna

I managed to put a Skype button also on my website, but I had to add it where the sponsor banner is located. I would like to add this button individually if possible and rename the side box Skype Live Support.
Can anyone tell me how to do that please?
Thanks! :blush:

I would like to add the feature to the header (yahoo messenger) anyone know how?

Lousy support on this skype module.

I have the same problem. says offline while i am online.

Anyone for info??

there is a new module out with skype. Might as well try that one.

:frusty::frusty::frusty::frusty::frusty::frusty:

Hi,

I had the problem of it showing me off line when I was online.

Go to your Skype window then select >>> Tools > Options > Privacy > privacy Settings > then make sure the tick box is checked for 'Allow my online status to be shown on the web'.

That should fix ya problems. :bigups:

Yes, but that is not the problem. I had the same problem and the settings were correct indeed, but still it didn't show (most of the time) the correct online status. A lot of times it showed me Offilne eventhough I was online or maybe set as away. That is why I rather did put on my page the static Skype button, not the live one. I believe this is Skype's problem, not Zen cart's problem. :dontgetit

Same problem, installed yesterday, it worked all day, I even logged in and out of skpe to test it and the sidebox was very accurate reporting that I was on or offline. Now it's the next day and it says I'm offline.

I'll wait it out like 'higherselfgifts' did, maybe it will come back :blink:

The only issue I have with this module is that it is not secure and makes your SSL get flagged. That is the only reason I am not using it. Everything else worked great. This add on needs to be made so it is SSL compliant.

higherselfgifts:

When I click the button the download window comes up tho and I already have the most recent version.

Im having the same problem as above....

Anyone know what the fix is?

21zerogo:

The only issue I have with this module is that it is not secure and makes your SSL get flagged. That is the only reason I am not using it. Everything else worked great. This add on needs to be made so it is SSL compliant.

What would it take to turn the skype off in secure mode?
I don't know squat in writing modules but I have seen it in some ;)

Did anyone do this fix ?

Hi Everybody,

I found this link with regards to the Skype help sidebox and ssl:-

http://www.zen-cart.com/forum/showthread.php?t=99168

Some feedback if it worked would be good, as I'm about to start testing the Skype sidebox myself. :-)