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Blank Pages That Should Not Be Blank

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26 Aug 2008, 2:25 PM
#1
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Blank Pages That Should Not Be Blank

Hi All,
New site new install. If a category has only 1 product instead of going to that product when the category is selected I get a blank page. I also get a blank page when selecting a link from the manufacturers sidebox.

I am using categories dressing but no mod for manufacturers sidebox.

Thanks in advance,
John

26 Aug 2008, 3:01 PM
#2
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Re: Blank Pages That Should Not Be Blank

Just found out that if there are two products from the same manufacturer then the manufacturers links work.

So in both cases if there is only one product in a category or only one product from a manufacturer I get a blank page.

John

26 Aug 2008, 3:27 PM
#3
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Re: Blank Pages That Should Not Be Blank

I don't know about manufacturer, but there's a switch somewhere in admin that sends you right to the product info page when you click on a category that has only one product. Can you see any product info pages?

26 Aug 2008, 3:50 PM
#4
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Re: Blank Pages That Should Not Be Blank

Yes I can see the info pages if there are more than one product in a category. Otherwise there is nothing but a blank page so there is no product to click on.

Where is this switch in the admin? I don't remember ever seeing it before.

Thanks,
John

26 Aug 2008, 4:07 PM
#5
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Re: Blank Pages That Should Not Be Blank

Admin - Configuration - Layout Settings - Skip 1-prod Categories

So the product listing and the product info pages work OK otherwise?

26 Aug 2008, 4:08 PM
#6
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Re: Blank Pages That Should Not Be Blank

I just copied the path to a product and then shut off the other products in that category. Having only one product take you to a blank page when using the category button but pasting the url in the address bar still takes me to the product.

Nothing changed about the manufacturer sidebox. It's still broken.

Thanks,
John

26 Aug 2008, 4:26 PM
#7
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Re: Blank Pages That Should Not Be Blank

stevesh:

Admin - Configuration - Layout Settings - Skip 1-prod Categories

So the product listing and the product info pages work OK otherwise?

This fixed all problems. Thank you.

John