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Forums / General Questions / Major Problem! : [

Major Problem! : [

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Started by dieuxsoldat_04 on 26 Aug 2008, 10:20 PM · Views: 1,166

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26 Aug 2008, 10:20 PM
#1
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dieuxsoldat_04

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Major Problem! : [

Hey Zenners,

Store opened and tried to make a few sales, all customers contacting support about a message "**Sorry, we are not accepting payments from your region at this time."

I tested it with my California address which is same state as store and nothing went wrong. Can someone please help, losing sales, Lol.

  • Jason, HELP! hehe

No idea why all text became bold after I pasted quote : /
**

General Manager, Lead Designer and Web Master of Endless Sonata

26 Aug 2008, 10:32 PM
#2
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dieuxsoldat_04

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Re: Major Problem! : [

I read other threads and I think a solid answer that isn't directly mentioned that may have caused this is setting up a zone in your payment module.

When it asks for Payment Zone, leave it as none or it will be only available to that zone.

I really hope Ajeh or DrByte con confirm this or not! Going to ask one of my patient customers to try payment again! BRB!

  • Jason

General Manager, Lead Designer and Web Master of Endless Sonata

26 Aug 2008, 10:41 PM
#3
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Kim

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Re: Major Problem! : [

You are correct - ONLY use the zone on a payment or shipping module if you want to EXCLUDE all others.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

26 Aug 2008, 10:51 PM
#4
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dieuxsoldat_04

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Re: Major Problem! : [

Thanks Kim!

Now I don;t have to pressure my customer to place a order, heh.

  • Jason

General Manager, Lead Designer and Web Master of Endless Sonata