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Help paypal express not working!

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27 Aug 2008, 4:07 AM
#1
ebaobao avatar

ebaobao

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Help paypal express not working!

Hello,
If I have paypal express to set to Live and the debug mode set to Log and Email, will the system still be able to process live transactions?

I got scared thinking that it is in debug mode when you look under the paypal express payment module and it has a "(debug)" right after Paypal Express Checkout.

So even though debug is on, it can still process live transactions right?

27 Aug 2008, 4:10 AM
#2
ebaobao avatar

ebaobao

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Re: Help paypal express not working!

Hello,

I believe I have everything setup correctly on paypal express, but I'm getting the following error when someone clicks on checkout with Paypal. When I was in test mode, everything went smooth. So now that I put it on Live, it is giving me this message:

We are sorry for the inconvenience. The PayPal account authentication settings are not yet set up, or the API security information is incorrect. We are unable to complete your transaction. Please notify the store owner so they can correct this problem. (10002) 10002 Security error - Security header is not valid

What can I do to check and verify my stuff?
Thanks.

27 Aug 2008, 4:17 AM
#3
drbyte avatar

drbyte

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Re: Help paypal express not working!

It means exactly what it says: the API security information is not correct.

If you were testing in Sandbox mode for some reason, you'll need to go and get "real" API credentials from your "real" PayPal account instead of from the sandbox.

27 Aug 2008, 4:20 AM
#4
Kim avatar

Kim

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Re: Help paypal express not working!

Moderator's note: your 2 threads have been merged.

27 Aug 2008, 4:21 AM
#5
ebaobao avatar

ebaobao

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Re: Help paypal express not working!

Hehehe Hi DrByte!
Thanks for the quick reply. Its my fault. I'm never going to try to type in the 56 characters again. After I cut and paste, it works :smile: Sorry for the post.

Hope this will prevent others from trying to type it in too.