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Orders not showing in admin

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27 Aug 2008, 7:00 AM
#1
yiannis avatar

yiannis

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Mar 2008
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Orders not showing in admin

Hello,

I receive payments from paypal standard module but I cannot see them in admin or orders. I tried many thins suggested in this forum. The curl test seems ok, the ipncheck seems ok. I get these logs in paypal log folder:

Aug 26 2008 9:53 -- Keys for submission: Array
(
[charset] => iso-8859-1
[lc] => CY
[page_style] => BioNaturalDrops
[custom] => zenid=0a959ff8ccdf8e8bb153e524ffbe3c3b
[business] => [email protected]
[return] => http://bionaturaldrops.com/checkout_process/referer/paypal
[cancel_return] => http://bionaturaldrops.com/checkout_payment
[shopping_url] => http://bionaturaldrops.com/shopping_cart
[notify_url] => http://bionaturaldrops.com/ipn_main_handler.php
[redirect_cmd] => _xclick
[rm] => 2
[bn] => zencart
[mrb] => R-6C7952342H795591R
[pal] => 9E82WJBKKGPLQ
[first_name] => Yiannis
[last_name] => Hadjichambis
[address1] => 1st April 35
[city] => Larnaca
[state] => 0
[zip] => 6035
[country] => CY
[email] => [email protected]
[H_PhoneNumber] => 0035799498603
[night_phone_b] => 0035799498603
[day_phone_b] => 0035799498603
[no_shipping] => 1
[upload] => 1
[currency_code] => EUR
[cmd] => _ext-enter
[item_name] => BioNatural Drops Purchase
[item_number] => Store Receipt
[amount] => 39.99
[shipping] => 0.00
[tax] => 0.00
[tax_cart] => 0.00
)

Aug 26 2008 10:07 -- IPN INFO - POST VARS to be sent back for validation:
To: www.paypal.com:80
POST /cgi-bin/webscr HTTP/1.1
Host: www.paypal.com
Content-type: application/x-www-form-urlencoded
Content-length: 84
Connection: close

Array
(
[cmd] => _notify-sync
[tx] =>
[at] => U9Joj**********O4Qsq
)

Aug 26 2008 10:08 -- IPN INFO - Confirmation/Validation response

FAIL

Aug 26 2008 10:08 -- IPN WARNING :: PDT Transaction was not marked as SUCCESS. Keep this report for potential use in fraud investigations.
IPN Info =
FAIL

Aug 26 2008 10:08 -- PDT Returned Data Array
(
)

Aug 26 2008 10:08 -- PDT WARNING :: Order not marked as "Completed". Check for Pending reasons or wait for IPN to complete.
[payment_status] =>
[pending_reason] =>

Aug 26 2008 10:08 -- PDT WARNING :: Transaction already exists. Perhaps IPN already added it. PDT processing ended.

I also reinstalled the module to make sure nothing is wrong.

IPN check:
IPNCHECK.PHP - Version 1.0

IPN TESTING - POSTING to PayPal via: ssl://www.paypal.com:443

IPN TESTING - Confirmation/Validation response: RESPONSE RECEIVED - Communications OKAY

Script finished.

Curl test:
CURL Test Page
This page is intended for testing CURL behaviour. You should be accessing this page via CURLTEST.PHP running on YOUR server.

You submitted the following fields and data:

Array
(
[field1] => This is a test
[statuskey] => ready
)

Data validation
Good
Other Info
Your server IP address is: 216.219.87.130.
user-agent: unknown.

Array
(
[url] => "http://www.zen-cart.com/testcurl.php"
[content_type] => text/html
[http_code] => 200
[header_size] => 139
[request_size] => 174
[filetime] => -1
[ssl_verify_result] => 0
[redirect_count] => 0
[total_time] => 0.092683
[namelookup_time] => 0.002894
[connect_time] => 0.045595
[pretransfer_time] => 0.045665
[size_upload] => 0
[size_download] => 2142
[speed_download] => 23111
[speed_upload] => 0
[download_content_length] => 0
[upload_content_length] => 0
[starttransfer_time] => 0.092602
[redirect_time] => 0
)

Any suggestions?

28 Aug 2008, 7:44 PM
#2
yiannis avatar

yiannis

New Zenner

Join Date:
Mar 2008
Posts:
53
Plugin Contributions:
0

Re: Orders not showing in admin

Please anyone? I checked this forum loads of times and followed many of the suggestions but with no results! Still it doesnt show the order! IPN FAILS.

Help please:no:

28 Aug 2008, 10:33 PM
#3
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,515
Plugin Contributions:
176

Re: Orders not showing in admin

Yiannis:

Aug 26 2008 10:07 -- IPN INFO - POST VARS to be sent back for validation:
To: www.paypal.com:80
POST /cgi-bin/webscr HTTP/1.1
Host: https://www.paypal.com
Content-type: application/x-www-form-urlencoded
Content-length: 84
Connection: close

Array
(
[cmd] => _notify-sync
[tx] =>
[at] => U9Joj**********O4Qsq
)

Aug 26 2008 10:08 -- IPN INFO - Confirmation/Validation response

FAIL

Aug 26 2008 10:08 -- IPN WARNING :: PDT Transaction was not marked as SUCCESS. Keep this report for potential use in fraud investigations.
IPN Info =
FAIL

Aug 26 2008 10:08 -- PDT Returned Data Array
(
)

Aug 26 2008 10:08 -- PDT WARNING :: Order not marked as "Completed". Check for Pending reasons or wait for IPN to complete.
For some reason you're getting blank data back from PayPal.
No idea why -- I've never seen that.
If the server communication is working right that should never happen.

I suppose you could try turning off PDT and see if the regular IPN process will work. I suspect you'll have the same problem though.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

29 Aug 2008, 3:38 AM
#4
yiannis avatar

yiannis

New Zenner

Join Date:
Mar 2008
Posts:
53
Plugin Contributions:
0

Re: Orders not showing in admin

So you think it is pay pal or my hosting server that has the problem?

29 Aug 2008, 5:11 AM
#5
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,515
Plugin Contributions:
176

Re: Orders not showing in admin

Probably your server.

Did you try turning off PDT to test it?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.