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My Tax not working

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27 Aug 2008, 3:29 PM
#1
ident avatar

ident

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My Tax not working

Hi,
I have set up Tax (VAT)at 17.5% but when I am entering new products the gross price field is not showing the VAT and the whole site does not seem to be either!
Basicly the TAX dosent seem to work.

Any help would be apreciated, I'm sure I've missed something simple but cant seem to find it.
Thanks,
Stu.

7 Sep 2008, 9:58 AM
#2
digit avatar

digit

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Re: My Tax not working

I am having the same problem - this was fine earlier today - has my site been hacked? - I have made no changes to any settings at all - just adding new products and tax is no longer calculated - HELP!!!

7 Sep 2008, 1:55 PM
#3
ajeh avatar

ajeh

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Re: My Tax not working

You have a TAX rate defined ... is it set for the same Zone as the Store itself?

Have you made any changes to it recently since it was last working?

Have you added any add-ons?

Linda McGrath
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8 Sep 2008, 4:25 AM
#4
digit avatar

digit

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Re: My Tax not working

Its working fine now. Didnt touch a thing in admin to cause the problem in the first place. Looks to be an intermittent bug that goes away if you log in the next day.

8 Sep 2008, 4:35 AM
#5
ajeh avatar

ajeh

Oba-san

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Re: My Tax not working

Sounds like a cache issue ... once the session timed out it corrected the problem ...

Or it was just a bad hair day ... :eek:

Thanks for letting us know that this is working for you ... :smile:

Linda McGrath
If you have to think ... you haven't been zenned ...

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8 Sep 2008, 9:31 AM
#6
ident avatar

ident

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Re: My Tax not working

My problem has corrected itself as well.
Bad hair day obviousley!

Stu.