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PayFlow Pro - why won't it work ?

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29 Aug 2008, 5:58 AM
#21
westboy avatar

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PayFlow Pro - why won't it work ?

where's the log file created ?

29 Aug 2008, 6:17 AM
#22
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Re: PayFlow Pro - why won't it work ?

Typically in the /cache folder if it's writable.
http://www.zen-cart.com/forum/showthread.php?t=61199

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29 Aug 2008, 6:23 AM
#23
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Re: PayFlow Pro - why won't it work ?

Hey i may have found a problem.

In the start of the log file (which i found) it reads:
2008-08-29 12:42:03

(live transaction) --> https://payflowpro.verisign.com/transaction
Request

This the wrong url as it needs to go to :
https://payflowpro.paypal.com

this link was changed earlier this year by paypal.
Where is this located in zen cart or the module so i can change it ?

29 Aug 2008, 6:33 AM
#24
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Re: PayFlow Pro - why won't it work ?

What else is in the log file?

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29 Aug 2008, 6:35 AM
#25
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Re: PayFlow Pro - why won't it work ?

full text:

2008-08-29 12:42:03

(live transaction) --> https://payflowpro.verisign.com/transaction
Request Headers:
Array
(
[0] => Content-Type: text/namevalue
[1] => X-VPS-Timeout: 45
[2] => X-VPS-VIT-Client-Type: PHP/cURL
[3] => X-VPS-VIT-Integration-Product: PHP::Zen Cart - Payflow Pro
[4] => X-VPS-VIT-Integration-Version: 1.3.8a
)

Request Parameters: {GetTransactionDetails}
Array
(
[ORIGID] =>
[TENDER] => C
[TRXTYPE] => I
[VERBOSITY] => MEDIUM
[REQUEST_ID] => 1219984923
[USER] => XXXXXX
[PWD] => ***********
[PARTNER] => VSA
[VENDOR] => XXXXXXX
)

Response:
Array
(
[RESULT] => 7
[RESPMSG] => Field format error: ORIGID missing
[REQUEST_ID] => 1219984923
[CURL_ERRORS] =>
)

GetTransactionDetails, Elapsed: 514ms -- Failed

RESULT=7&RESPMSG=Field format error: ORIGID missing&REQUEST_ID=1219984923&CURL_ERRORS=

I've deleted username details.

29 Aug 2008, 6:41 AM
#26
drbyte avatar

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Re: PayFlow Pro - why won't it work ?

That's an Inquiry transaction.

You need to do a payment transaction and capture the logs from that.

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29 Aug 2008, 6:46 AM
#27
westboy avatar

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Re: PayFlow Pro - why won't it work ?

As far as i am aware i am doing a payment transaction. I don't know how to do anything different. I purchase a product and that is the log that's created. How doyou generate an inquiry transaction normally ?

29 Aug 2008, 8:21 AM
#28
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Re: PayFlow Pro - why won't it work ?

Okay so the fact that a log file is not generated until i go and review the customer order through the zen admin orders page is really the problem isn't it ?

There should be a log file created when the customer actually purchases something and the sale transaction is sent to paypal shouldn't there ?

The fact that this isn't happening is a concern isn't it ?

Where would this log file be created if it were created ?

29 Aug 2008, 8:33 AM
#29
drbyte avatar

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Re: PayFlow Pro - why won't it work ?

If the payflow module is in fact being used for the purchase, then it should also be generating a log file ... in the same folder as you were seeing the other log files.
If for some reason your site is using some other module for payment then that would explain why you're not getting transactions over on the PayPal side.

In your admin, for the orders you were trying to "view", what payment module does it say was used? You'll see both the payment and shipping module codes in the 2nd column when viewing your list of orders under Admin->Customers->Orders

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29 Aug 2008, 9:53 AM
#30
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Re: PayFlow Pro - why won't it work ?

it reads payflow.

29 Aug 2008, 1:12 PM
#31
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Re: PayFlow Pro - why won't it work ?

I actually believe there is something wrong with the code that writes the order details into the table. As i have setup another store in atest environment and the live one is not behaving the same way. I'll try another install on the live environment and see if i can replicate it.

30 Aug 2008, 3:20 AM
#32
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Re: PayFlow Pro - why won't it work ?

Dr Byte,
I have installed a new zencart store, on the same live server, new database, installed the paylow 1.3.8 module and changed the url in the php module for paypal rather than verisign.
This works. i get a proper log for action and curl and get an entry in the orders database and a transaction in paypal manager.

So i know the fault is in the original setup somewhere. If i have a corrupted php file in the payment or ordering area, what's the best way to go about finding it ?

30 Aug 2008, 5:22 AM
#33
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Re: PayFlow Pro - why won't it work ?

westboy:

If i have a corrupted php file in the payment or ordering area, what's the best way to go about finding it ?
WinMerge is a handy tool for comparing directories of files to identify differences.

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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.