Paypal refunds

9 Sep 2008, 3:20 PM

#1

New Zenner

Join Date:: Mar 2008
Posts:: 39
Plugin Contributions:: 0

Paypal refunds

HI

I have the PayPal IPN - Website Payments Standard module installed, but I want to know how do I refund orders placed by PayPal?

Can I do it in the admin section?

Thanks

9 Sep 2008, 5:52 PM

#2

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Paypal refunds

If you see an option to do a refund from within that order's details page in your admin, you can do your refund there. Otherwise you can log into your PayPal account and do it that way.

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Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

18 Sep 2008, 4:42 PM

#3

confused_aswell

Zen Follower

Join Date:: Apr 2008
Location:: UK
Posts:: 315
Plugin Contributions:: 1

Re: Paypal refunds

Hi Dr Byte

If I did a refund through PayPal would it -

show as a refund in zen-cart?

repopulate my stock levels?

Thanks,

Phil

19 Sep 2008, 3:02 AM

#4

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Paypal refunds

confused_aswell:

If I did a refund through PayPal would it -

show as a refund in zen-cart?

repopulate my stock levels?
If IPN is working properly, your order in Zen Cart will see the refund.
But it will not touch your stock levels. You'll have to do that manually.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

19 Sep 2008, 2:44 PM

#5

confused_aswell

Zen Follower

Join Date:: Apr 2008
Location:: UK
Posts:: 315
Plugin Contributions:: 1

Re: Paypal refunds

Hi

Thanks for the reply, I will do a refund through PayPal and redo the stock levels myself.

Thanks again,

Phil

1 Oct 2008, 4:43 AM

#6

jakedownhere

New Zenner

Join Date:: Aug 2006
Posts:: 38
Plugin Contributions:: 0

Re: Paypal refunds

In my older version of Zen Cart, there was a refund / partial refund on the order details page. I have a fresh 1.3.8a install and now it shows void an authorization.

Was refunding through Zen Cart removed in this version, do I have a setting wrong or am I missing something here?

Thanks! :lamo:

1 Oct 2008, 4:56 AM

#7

misty

Inactive

Join Date:: Apr 2004
Location:: UK
Posts:: 5,752
Plugin Contributions:: 1

Re: Paypal refunds

jakedownhere:

In my older version of Zen Cart, there was a refund / partial refund on the order details page. I have a fresh 1.3.8a install and now it shows void an authorization.

Was refunding through Zen Cart removed in this version, do I have a setting wrong or am I missing something here?

Thanks!
Zencart 1.3.7 had this refund option built in..
Version 1.3.8@ does not.

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